EU Quest Talent Consulting

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below From: [redacted] Date: Mon, Apr 7, at 8:PM Subject: Re: You have a new message from the Revdex.com serving Greater Cleveland regarding complaint # [redacted] To: "[email protected]" In regards to the response by [redacted] his response to the complaint is exceedingly inaccurate [redacted] was provided all tax information from us, and as a paid Tax Preparer, we entrusted him to provide us with his service he was being paid for however he did not He did contact us stating he believed that a form was coded wrong from PERS in regards to a retirement payment He explained that the code meant that the employee did not complete the obligation for retirement and therefore the income has a penalty tax He was then advised that the retirement obligation was satisfied and its unknown why it was coded the way it was He then informed us that it could be a mistake and that he would send it through and see what happens the tax form was submitted by him and nothing was heard until an audit several months later by the IRS the IRS discovered that it was coded right by PERS send us a bill for the penalty tax due along with a "negligent penalty" plus interest After discussing this matter with a tax attorney, he informed us that [redacted] method of "sending it through to see what happens" was absurd A simple phone call by him being the paid tax preparer to PERS would have given him the correct answer The tax form would then have been submitted correctly eliminating us having to pay a "negligent penalty with interest" Therefore, it is our belief that [redacted] is 100% responsible for the added expense of the "negligent penalty" and "interest" due to 'his negligence" in preparing our tax forms

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A tax strategy was chosen based on counseling the client received in reference to the clients retirement pension as to the level of penalty for early with draw The IRS billed the client for additional penalties

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
From: [redacted]
Date: Mon, Apr 7, 2014 at 8:53 PM
Subject: Re: You have a new message from the Revdex.com serving Greater Cleveland regarding complaint #[redacted]
To: "[email protected]" <[email protected]>
 
In regards to the response by [redacted] his response to the complaint is exceedingly inaccurate.  [redacted] was provided all tax information from us, and as a paid Tax Preparer, we entrusted him to provide us with his service he was being paid for.  however he did not.  He did contact us stating he believed that a form was coded wrong from PERS in regards to a retirement payment.  He explained that the code meant that the employee did not complete the obligation for retirement and therefore the income has a penalty tax.  He was then advised that the retirement obligation was satisfied and its unknown why it was coded the way it was.  He then informed us that it could be a mistake and that he would send it through and see what happens.  the tax form was submitted by him and nothing was heard until an audit several months later by the IRS.  the IRS discovered that it was coded right by PERS send us a bill for the penalty tax due along with a "negligent penalty" plus interest.  After discussing this matter with a tax attorney, he informed us that [redacted] method of "sending it through to see what happens" was absurd.  A simple phone call by him being the paid tax preparer to PERS would have given him the correct answer.  The tax form would then have been submitted correctly eliminating us having to pay a "negligent penalty with interest".  Therefore, it is our belief that [redacted] is 100% responsible for the added expense of the "negligent penalty" and "interest" due to 'his negligence" in preparing our tax forms.