Eureka Contracting LLC Reviews (1)
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Eureka Contracting LLC Rating
Address: 411 Williams Dr, Eureka, Missouri, United States, 63025-2193
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To our valued customer and to the Revdex.com:Our sincere apology for this serious over site on my part. Our company went through some recent admin changes and we relocated our office, unfortunately this paperwork was overlooked. That is not the way we have conducted business for the last 5 1/2...
years. No excuse can be offered for this mistake on our part, I personally accept full responsibility of our inaction and will move forward to correct this situation. We will have the warranty issued by close of business Tuesday 2/13/18.Is the customer asking for an $800 refund? I read that he was disputing $800 and did not know if we need to pay that amount. If so please let us know and we can issue payment next week. Again my personal apology for not following up with the warranty paperwork in a timely manner, and for all the ensuing aggravation that I have caused. We will move forward with fulfilling our obligation with due diligence and will implement steps within our company to ensure that this does not happen again in the future. Sincerely,[redacted], PresidentEureka Contracting, LLC