We bought and had installed a remote start for my wife's car. The product was installed incorrectly and caused the car to be disabled. After having the car towed to our local shop they were able to determine that the faulty install resulted in the popping of a fuse that worked with the ignition. Our out of pocket for the shop to get the car drivable was $100. After the dealing with the manager (chris) and no credit or reimbursement for the mechanics fees, we decided never to do business with Audio Express of Reno again. The advertisements say "$1 install" and that's exactly what you get, $1 dollars worth of quality. Horrible management, sales reps are worse than the stereotypical "used car salesman", and poor quality in the install shop. Avoid this place like the plague.
We bought and had installed a remote start for my wife's car. The product was installed incorrectly and caused the car to be disabled. After having the car towed to our local shop they were able to determine that the faulty install resulted in the popping of a fuse that worked with the ignition. Our out of pocket for the shop to get the car drivable was $100. After the dealing with the manager (chris) and no credit or reimbursement for the mechanics fees, we decided never to do business with Audio Express of Reno again. The advertisements say "$1 install" and that's exactly what you get, $1 dollars worth of quality. Horrible management, sales reps are worse than the stereotypical "used car salesman", and poor quality in the install shop. Avoid this place like the plague.