EuroAsian Motors

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below There was no offer made Business still claims no responsibility I was standing at his place of business when I sent the textI preferred to have the conversation face to face Text messages are [redacted] The car was repaired, not replaced Buying another car would have cost more than fixing it Regards, [redacted]

[redacted] *** 5/12/ To Whom it may concern, Let me start off by saying that, we do everything by what the law dictatesWe do a brand new [redacted] *** Inspection in every one of our vehicles in the inventory, the [redacted] Inspection checks the cars for all the safety features such as, tires, brakes & rotors, suspension, lights, windows, etcwe go beyond the inspection and drive the vehicles to see if anything mechanical is needed, ( if there is nothing wrong with the vehicle, I cannot predict what could happen, customer drove the said vehicle for miles before it had any issues) We provide [redacted] on every one of our vehicles, we get the vehicles fully detailed, we provide outside warranty on cars if the customers want to take advantage of it, at an additional chargeThe customer always has the choice to take our cars to get checked out by their mechanic of choice, at the expense of the customer *According to the customer, (this car was never serviced), I am not a mechanic, but what kind of a car survives years and 140,miles without service? *This Customer chose to contact me via text message, hence, I responded via textI did offer my services to help find a used motor or another vehicle for her, but the customer responded back to let me know that I was not off the hook *EuroAsian Motors LLC sells all the vehicles “ AS IS “, but works with outside warranty companies to sell extended warranty, if the customer chooses to participate Sincerely, [redacted]

[redacted]
[redacted]
[redacted] 
font-family: arial, sans-serif;">5/12/2014
To Whom it may concern,
     Let me start off by saying that, we do everything by what the law dictates. We do a brand new [redacted] Inspection in every one of our vehicles in the inventory, the [redacted] Inspection checks the cars for all the safety features such as, tires, brakes & rotors, suspension, lights, windows, etc. we go beyond the inspection and drive the vehicles to see if anything mechanical is needed, ( if there is nothing wrong with the vehicle, I cannot predict what could happen, customer drove the said vehicle for 1300 miles before it had any issues).  We provide [redacted] on every one of our vehicles, we get the vehicles fully detailed, we provide outside warranty on cars if the customers want to take advantage of it, at an additional charge. The customer always has the choice to take our cars to get checked out by their mechanic of choice, at the expense of the customer.
*According to the customer, (this car was never serviced), I am not a mechanic, but what kind of a car survives 14 years and 140,000 miles without service?
*This Customer chose to contact me via text message, hence, I responded via text. I did offer my services to help find a used motor or another vehicle for her, but the customer responded back to let me know that I was not off the hook.
*EuroAsian Motors LLC sells all the vehicles “ AS IS “, but works with outside warranty companies to sell extended warranty, if the customer chooses to participate.
 
Sincerely,
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
There was no offer made.  Business still claims no responsibility.  I was standing at his place of business when I sent the text. I preferred to have the conversation face to face.  Text messages are[redacted].  The car was repaired, not replaced.  Buying another car would have cost more than fixing it.
Regards,
[redacted]

Review: Purchased from the business a [redacted] on March 8th. EuroAsian's dealer profile on [redacted] stated that his mechanic thoroughly inspects all vehicles. 28 days (and 1300 miles) later, one of the cylinders go out on the vehicle and the entire engine needs to be replaced. While the specific issue with the engine may not have been able to be detected, the fact that NO MAINTENANCE had ever been completed on the vehicle was obvious to a trained mechanic and should have been disclosed to me upon purchase. When I contacted the dealer, he stated (via text message) that he only does enough to make it pass state inspection, which has a notoriously low standard. Due to his misadvertising of the extent of inspection performed, this dealer should be responsible for at least half of the repairs. Additionally, this had 2 bad Drums, 2 bad calipers and hoses.Desired Settlement: Dealer to reimburse me for 1/2 of the cost of the repairs (Totalling $4029.58)

Business

Response:

[redacted]

5/12/2014

To Whom it may concern,

Let me start off by saying that, we do everything by what the law dictates. We do a brand new [redacted] Inspection in every one of our vehicles in the inventory, the [redacted] Inspection checks the cars for all the safety features such as, tires, brakes & rotors, suspension, lights, windows, etc. we go beyond the inspection and drive the vehicles to see if anything mechanical is needed, ( if there is nothing wrong with the vehicle, I cannot predict what could happen, customer drove the said vehicle for 1300 miles before it had any issues). We provide [redacted] on every one of our vehicles, we get the vehicles fully detailed, we provide outside warranty on cars if the customers want to take advantage of it, at an additional charge. The customer always has the choice to take our cars to get checked out by their mechanic of choice, at the expense of the customer.

*According to the customer, (this car was never serviced), I am not a mechanic, but what kind of a car survives 14 years and 140,000 miles without service?

*This Customer chose to contact me via text message, hence, I responded via text. I did offer my services to help find a used motor or another vehicle for her, but the customer responded back to let me know that I was not off the hook.

*EuroAsian Motors LLC sells all the vehicles “ AS IS “, but works with outside warranty companies to sell extended warranty, if the customer chooses to participate.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

There was no offer made. Business still claims no responsibility. I was standing at his place of business when I sent the text. I preferred to have the conversation face to face. Text messages are[redacted]. The car was repaired, not replaced. Buying another car would have cost more than fixing it.

Regards,