I was humiliated when it came time to pay. My total was only 10.00 and was asked how much for grutuity. I said on card total 16.00. The girl charged my card 26.00. I kindly told her I said 16.00 to be charged. Awkward! She told me she couldn't void it and I needed to sign. She said the manager would call me in the morning to fix HER mistake. This was humiliating. I'm a generous tipper and I was tipping 6 dollars and that is 20% of 30 dollars of which would have been my total without my discount they gave me. I could have been cheap and tipped 2 dollars of which that's 20% of 10 dollar which was my total. Plus she was unapologetic and made me feel less than and unwelcome. I will not be returning every 4 weeks like I had planned and I will tell everyone I know about my experience. I've never had this kind of experience anywhere not even Walmart.
I was humiliated when it came time to pay. My total was only 10.00 and was asked how much for grutuity. I said on card total 16.00. The girl charged my card 26.00. I kindly told her I said 16.00 to be charged. Awkward! She told me she couldn't void it and I needed to sign. She said the manager would call me in the morning to fix HER mistake. This was humiliating. I'm a generous tipper and I was tipping 6 dollars and that is 20% of 30 dollars of which would have been my total without my discount they gave me. I could have been cheap and tipped 2 dollars of which that's 20% of 10 dollar which was my total. Plus she was unapologetic and made me feel less than and unwelcome. I will not be returning every 4 weeks like I had planned and I will tell everyone I know about my experience. I've never had this kind of experience anywhere not even Walmart.