Eurotubes

Hi, We only accept returns on products that have never been installed or usedThis is outlined directly on our website: http://www.eurotubes.com/store/pc/testing%20and%20miscellaneous%20info.htm "We cannot accept returns on tubes that have been usedIt would be nice if we could offer a "buy - try - return" policy on tubes but this would mean that we would be sending out "used" tubes to other customers and we will not do thisUnused tubes may be accepted if authorized, at our discretion for store credit and subject to a 20% retesting and restocking fee if the tubes and boxes are returned in perfect condition." Our standard shipping method is USPS Priority mailWe've found this service to generally take business within the continental US but it does not have a guaranteed delivery time Thanks, Eddie Eurotubes

Complaint: [redacted] I am rejecting this response because: 1.) the product is unused and still in the original box!! 2.) I was told on the phone that they had a 100% return policy and customer satisfaction..Sincerely, [redacted]

Hi,
As mentioned over the phone, on our website, and in this Revdex.com correspondence: We only accept returns on products that have never been installed or usedThis is outlined directly on our website: http://www.eurotubes.com/store/pc/testing%20and%20miscellaneous%20info.htm
If the items are un-used we will take them back
If the items have been installed or used we will not take them back
To get a refund for your UN-USED items they need to be shipped backYou can ship them to:
Eurotubes
Attn: Eddie
SE Beech ST
Milwaukie, OR
Thanks,
Eddie
Eurotubes
503-659-

Hi,
We only accept returns on products that have never been installed or used. This is outlined directly on our website: http://www.eurotubes.com/store/pc/testing%20and%20miscellaneous%20info...⇄ /> "We cannot accept returns on tubes that have been used. It would be nice if we could offer...

a "buy - try - return" policy on tubes but this would mean that we would be sending out "used" tubes to other customers and we will not do this. Unused tubes may be accepted if authorized, at our discretion for store credit and subject to a 20% retesting and restocking fee if the tubes and boxes are returned in perfect condition."
Our standard shipping method is USPS Priority mail. We've found this service to generally take 2 business within the continental US but it does not have a guaranteed delivery time.
Thanks,
Eddie
Eurotubes

Complaint: [redacted]I am rejecting this response because:
1.) the product is unused and still in the original box!!
2.) I was told on the phone that they had a 100% return policy and customer satisfaction..Sincerely,[redacted]