Sign in

Eusmilia Beauty

96 Oakland Ave., Moncton, New Brunswick, Canada, E1C 7P1

Sharing is caring! Have something to share about Eusmilia Beauty? Use RevDex to write a review
Reviews Esthetician Eusmilia Beauty

Eusmilia Beauty Reviews (%countItem)

I have had laser hair removal in the city of Moncton before without incident.
When I arrived for my appointment, the owner of this facility stated "we do not do laser hair removal on dark skin, it will burn."
She initially requested that I give her time to get cash for a refund and then later retracted.
I do not use the other services provide by her facility and she refuses to refund the value of the gift certificate.

Eusmilia Beauty Response • Feb 21, 2020

At the time of purchase of a gift card it is the buyers responsible to ask for the return policy. Which in this case was un refundable. After telling her I could not laser her without burning her skin I then said she could use it on my other services which she then refused and became very aggressive with me. I told her I would call her the following day to discuss an alternative. I then told her she could sell the gift card and refused.

Customer Response • Feb 21, 2020

I am rejecting this response because:

It is an unsatisfactory resolution.

Furthermore, among the options she gave on the day of my appointment was that she had no cash in the till and needed time to get it from the bank. In subsequent conversation, I did question the reason for indicating she needed time to get cash and then saying that the amount on the certificate was non-refundable. I was firm but not aggressive with her.

I took this route as I hoped that she would have taken the opportunity to make amends and exercise better business practices.
Thanks.

Eusmilia Beauty Response • Feb 29, 2020

As she kept aggressively insisting a refund I told her I didnt event have that amount in my till. I told her I would call her the next day to come to a solution. I never agreed on giving her a refund. I told both her and her husband that the gift certificate was non refundable

Check fields!

Write a review of Eusmilia Beauty

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Eusmilia Beauty Rating

Overall satisfaction rating

Address: 96 Oakland Ave., Moncton, New Brunswick, Canada, E1C 7P1

Phone:

Show more...

Web:

eusmiliabeauty.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Eusmilia Beauty, but after several inspections we’ve come to the conclusion that this domain is no longer active.



E-mails:

Sign in to see

Add contact information for Eusmilia Beauty

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated