Evans Services

I am rejecting this response because::I was never allowed to take my items before Evans removed them as indicated in their response Evans gave Gary an opportunity to take items he needed but I was never given the chance It should be up to the customer to decide what items should be taken or not and not the insurance company and my wishes should have been honored I still did not get an explanation as to why the paired socks were taken apart and not cleaned as a unit like the gloves and mittens were I also did not get an explanation as to why when items are taken they are not organized at the cleaning and storage facility When we received items back in boxes there were all types of stuff with no rhyme or reason why those items were in there, i.emismatched socks, with some towels, sheets, underwear No order at all to the contents of the boxes I would still like the owner to contact me