I have been a customer the last 5 plus years, started when I purchased a lifetime warranty and during my last visit, they they told me that they cannot locate my invoice so they cannot perform the alignments anymore unless I show proof of purchase or purchase another plan.
They can see my records in their computer that I have been there before numerous times for an alignment so I don't know what to do since THEY cannot locate my invoice, therefore they don't have to provide the services.
I think its a scam since they don't sell lifetime warranties anymore, just 5 years max.
I have been a customer the last 5 plus years, started when I purchased a lifetime warranty and during my last visit, they they told me that they cannot locate my invoice so they cannot perform the alignments anymore unless I show proof of purchase or purchase another plan.
They can see my records in their computer that I have been there before numerous times for an alignment so I don't know what to do since THEY cannot locate my invoice, therefore they don't have to provide the services.
I think its a scam since they don't sell lifetime warranties anymore, just 5 years max.