Final Consumer Response /* (3000, 11, 2015/09/21) */
Revdex.com received phone call from consumerThe business called her last Thursday night to tell her that they would be at her home on Friday morningWhen they came, they only stuck the extra pump inThey had rain Saturday evening and both the
main and extra pump still do not work
The consumer would like the business to contact her againThey did not leave a contact number when they came on Friday
Initial Business Response /* (1000, 10, 2015/08/14) */
Business called in and spoke with Revdex.com. Explained that consumers warranty concerns and issues have been addressed and corrected as of 2 weeks ago.
Initial Consumer Rebuttal /* (2000, 12, 2015/08/17) */
(The consumer indicated he/she...
ACCEPTED the response from the business.)
But let me say it took over a month to come and fix a 2 hour job. Took 3 weeks to come look at it initially and then 2 1/2 weeks to come and actually fix it. Then only reason they came is because I threatened a civil lawsuit for breach of contract. Can't wait till I have to contact them again for something.....
Final Consumer Response /* (3000, 11, 2015/09/21) */
Revdex.com received phone call from consumerThe business called her last Thursday night to tell her that they would be at her home on Friday morningWhen they came, they only stuck the extra pump inThey had rain Saturday evening and both the
main and extra pump still do not work
The consumer would like the business to contact her againThey did not leave a contact number when they came on Friday
Initial Business Response /* (1000, 10, 2015/08/14) */
Business called in and spoke with Revdex.com. Explained that consumers warranty concerns and issues have been addressed and corrected as of 2 weeks ago.
Initial Consumer Rebuttal /* (2000, 12, 2015/08/17) */
(The consumer indicated he/she...
ACCEPTED the response from the business.)
But let me say it took over a month to come and fix a 2 hour job. Took 3 weeks to come look at it initially and then 2 1/2 weeks to come and actually fix it. Then only reason they came is because I threatened a civil lawsuit for breach of contract. Can't wait till I have to contact them again for something.....