This company is a jokeThey have lawyers that cover their [redacted] ways from SundayWe had their multi level system installed and after years it failed miserablyWe had 2-3/4hp pumps and battery backup pumps all plumbed into 1- 1/2” discharge(Neither I nor contractor knew where this pipe discharged) They installed it anyway and assured me that we could finish the basement and not have to worry about water againNow fast forward to the recent melt and rain of this yearWe end up with 9-11” of water in the basementThe company’s response “We only warranty our system and do not cover the lose of items.” This statement was repeated by not only the manager “Kevin”but also the owner “Dave K [redacted] ”I would advise anyone looking into this company to consider an alternativeThis company does not care that you pay tens of thousands of dollars on their system and it fails due to improper installationThen tell you that we don’t warranty our system for longer than year after installation from moistureIf you want to keep the worthless warranty after the fact you have to pay an annual cost, and pay for service fees in order to have them come outIt really bothers me that this company charged us as much as they did, and I could have kept the old sump pump and been out a whole lot less moneyI could have done my own perimeter drain and dry well for times less then what I was charged, and could have had the same results, or maybe even better much less water in my basement
Service advertised as guaranteeing against water & mold issues, & putting house back togetherContract is only for water seepage, & home left a mess After Everdry's inspection found mold, saturated basement floor and basement walls, they recommended their comprehensive water mitigation solution (to replace a functioning existing system)The new system/service was advertised as guaranteeing against water and mold issuesAnd the system installation service was advertised as being done in a week, and putting everything back the way it was, with the only remaining work that would be required being to stretch the carpetThe actual contract only states warranty coverage for water seepage through walls/floors, with no coverage for moldThe installation service left all finished and semi-finished portions of our basement disassembled (baseboards removed, drywall damage, all subflooring near the walls cut/destroyed and removed, carpet and linoleum cut/damaged and removedExternal paver
Incomplete repairs for a wet basement, which began two years ago They have been back to the home four or five times, yet my basement is still wet I contacted Everydry in March of We had water coming into our basement, and upon their inspection, it was moldy and their was evidence that the house had seen damage in the past At first, we did not want their services When we called to cancel, they insisted on coming back to the house with a manager (twice) to try and convince us We agreed, because the problem was worsening, and they said we would have a lifetime warranty and the work would be completed within a month or so The first time they were out here, they worked for over a week, and attempted to eliminate the water from around and below the house However, within a week of "completion" there was more water coming in They came back, and said that they just needed to make minor adjustements This occurred 2-more times through June or July They again said the
I paid *** to have my basement waterproofedThe work is shoddy and crumblingThey damaged my property and caused a gas leakHave not resolved it
open welded coal door without asking, was going to leave open
did concrete work in rain uncoveredcracked by next day
left pole on side of house-look like eye sore
connected dryer and -left gas leak
water has dents that was not present before they worked here
several lawn items broken,
did not communicate with me
left tools on new dryer
rushed thru the job
only sprayed half of basement for mold
Everydry Waterproofing repaired our bowing cinder block walls in the basement after we experienced small "creeks" running through our basement after a rain We have not experienced a single drop of water ever since!
I was told that you had a lifetime transferable warranty by sales personThey are high pressure over priced and they lie to get you to go with themNow that we are selling our home they say you had to pay extra every year for itSo you spend $20,and if you have a problem they will gouge you again an tell you that you don't have a warrantyThis company is over priced an will stick it to you every chance they getDo yourself a favor DON'T USE EVERDRY!!!
Time and time again we have flooding in our basement after EverDry has completed their work We are still finding plaves where they didnt complete the work they guaranteed Water is still coming in from the corners and walls of our basement They guaranteed to seal the outside and completely cover the inside with a plastic guard and we just found a 10in spot that is not covered and water is pouring in They laughed at my husband the last time we called when it floodedThey still havent fixed their mess
They said they would need to put an entrance into the foundation in order to do the work but reassured us that it would be enclosedAll they did was put a window well over it with a brick or logNow during the winter we have to use space heaters along with the furnace to warm both the bedroom and kitchen to keep pipes from freezing
They also said the musky moldy smell would leave after up to one yearIt’s been I believe three years and the Odor is so bad I can no longer sleep in the bedroomI have lung issues and in the last mri they are seeing spots showing up from being in a molding smelling bedroomI have had them out here and they say they are not smelling anything but I can and can’t sleep in the bedroom due to the smell
They also put the sump pump right under our bed which is where the odor is the strongest from maybe water sitting in the bottom of the tank they put inWhen the pump kicks on, I’m deaf in one ear loosing it in the other and I can hear it and it vibr
This company's work and customer service is just terribleThey have had to come out times to fix their original workWhen there has been a problem it takes them weeks or more to fix the problem as water continues to leak in my basementI have been waiting since 3-5-for someone to come out just to look at my problem , not even fix itSuppose to be here 3-15-I have wet and stain carpet due to there shoddy work, and yes they have fixed this area beforeThey just cant get it rightI would rate them F- Jim D*** very unsatisfied customer
This company is a jokeThey have lawyers that cover their *** ways from SundayWe had their multi level system installed and after years it failed miserablyWe had 2-3/4hp pumps and battery backup pumps all plumbed into 1- 1/2” discharge(Neither I nor contractor knew where this pipe discharged) They installed it anyway and assured me that we could finish the basement and not have to worry about water againNow fast forward to the recent melt and rain of this yearWe end up with 9-11” of water in the basementThe company’s response “We only warranty our system and do not cover the lose of items.” This statement was repeated by not only the manager “Kevin”but also the owner “Dave K***”I would advise anyone looking into this company to consider an alternativeThis company does not care that you pay tens of thousands of dollars on their system and it fails due to improper installationThen tell you that we don’t warranty our system for longer than year after installation from moistureIf you want to keep the worthless warranty after the fact you have to pay an annual cost, and pay for service fees in order to have them come outIt really bothers me that this company charged us as much as they did, and I could have kept the old sump pump and been out a whole lot less moneyI could have done my own perimeter drain and dry well for times less then what I was charged, and could have had the same results, or maybe even better much less water in my basement
No response when trying to get them to honor the warrantyAfter posting on social media they did send a inspector out to look at damageHowever they have not contacted me with any solution to the problem( however they continue to respond on Facebook saying the damage was not their fault) but they have not contacted me directly since the inspector came out to take pictures two days agoWork was done less then 1year agoALL of my basement walls are leaking not just water coming in from under the doorThis company is taking on new customers rather then fallowing up on warranty's on existing customersThis is the 3rd time I have had to contact them the first times it took several weeks to get the work scheduled and then they did half of what they promised and did not return to finish part of the work until weeks later!! The original job was quoted to take days they only spent days on my property.( and was used just to clean up their tools)..They were supposed to leave a
They were to break up concrete in basement to fix a problem and just sealed cracks instead
This is my second time reporting this companyWe hired them years ago and have had nothing but problems with our basement and there serviceThey keep failing to fix our basement and do not follow through with what they say they are going to doToday they came out to "fix" an issue and did not do what they said they were going to doWe had to wait months for them to not fix our basementThey were to dig up our breeze way and put a drainage system in, well it was going to be to much work so they bypassed it with some sort of thing out side our breeze way which, by past experience with this company wont workThey were also supposed to break up concrete in our basement and fix a drainage system which they did not doBoth of these things we were told was going to be done over the phone and in person and neither were completeThere work is supposedly guaranteedWe have not seen that gu
Everdrry my basement worseWater pouring from my window well, and Pouring through the floor where it meets the wall
Everdry did not improve my home but made it worseI was told that I had a severe mold problem, so decided to have my basement waterproofedThere were some things that I noticed that were not done right from the beginningFirst of all, I was told that Everdry would take pictures of everything they didI questioned the person in charge on their first day concerning this, but was told his camera did not workHe assured me he would have one of the workers take pictures, and they would send them to meNo pictures were taken I was told there would be one or two truck loads of gravelInstead there was a pile that was no higher than feet
After setting the tile down in the trench at the front part of my home, I noticed the worker began covering the tile with dirtI stopped him, and told him gravel should be on top of the tile and then the dirt addedAf
In my basement there was a brick foundation for installing a wood burner,
which was not suppose to be removed, they removed said bricks ,and left huge holes in the concrete, on numerous times I have called to get this issue resolved with no satisfactory answer, this ordeal has been ongoing for a period of one year
One star because they will not accept no stars This business will not honor their guarantee/warrantee/promise to stand by their work We experienced water in our basement in after they "waterproofed" our basement I requested inspection and service to see if they could fix the problem in 2010, 2011, and No response to any requests so I stopped paying $a year for the service Finally got a response in but they refused to fix the problem unless I paid $to $for back fees and materials and labor When I asked them to honor their promise, they refused to answer This company charged me for a promise that they apparently did not intend to keep I would suggest you consider another company because this company does not stand behind their work, at least in our case
Dkp-Michigan City Indiana:I would like to recommend Everdry to who ever wants their basement water proofed we had it done inside and outside in the 90's we have not had a drop of water in our basement since we had it done We took out the warranty on the water proofing which is good because we had to have our pump replaced several times The service was very prompt to have this done No complaints about this company They do a very good jobagain DKP-Michigan City Indiana 3-8-
Incomplete repairs for a wet basement, which began two years ago They have been back to the home four or five times, yet my basement is still wet
I contacted Everydry in March of We had water coming into our basement, and upon their inspection, it was moldy and their was evidence that the house had seen damage in the past At first, we did not want their services When we called to cancel, they insisted on coming back to the house with a manager (twice) to try and convince us We agreed, because the problem was worsening, and they said we would have a lifetime warranty and the work would be completed within a month or so The first time they were out here, they worked for over a week, and attempted to eliminate the water from around and below the house However, within a week of "completion" there was more water coming in They came back, and said that they just needed to make minor adjustements This occurred 2-more times through June or July They again said the
I hate this companyWe had a few companies give us quotes on our basementEverdry give us a quote that we liked however they lied to us to go with themWe have problems with our basement and their customer service ever sinceIt has been years now and our basement still leaks and we still have problemsJust recently we wanted months for them to come out and fix something and they did not do what they promisedIt is sad that they lie and treat people the way they doWe would like to sue the company but really do not know how to go about doing that
Service advertised as guaranteeing against water & mold issues, & putting house back togetherContract is only for water seepage, & home left a mess
After Everdry's inspection found mold, saturated basement floor and basement walls, they recommended their comprehensive water mitigation solution (to replace a functioning existing system)The new system/service was advertised as guaranteeing against water and mold issuesAnd the system installation service was advertised as being done in a week, and putting everything back the way it was, with the only remaining work that would be required being to stretch the carpetThe actual contract only states warranty coverage for water seepage through walls/floors, with no coverage for moldThe installation service left all finished and semi-finished portions of our basement disassembled (baseboards removed, drywall damage, all subflooring near the walls cut/destroyed and removed, carpet and linoleum cut/damaged and removedExternal paver
This company is a jokeThey have lawyers that cover their [redacted] ways from SundayWe had their multi level system installed and after years it failed miserablyWe had 2-3/4hp pumps and battery backup pumps all plumbed into 1- 1/2” discharge(Neither I nor contractor knew where this pipe discharged) They installed it anyway and assured me that we could finish the basement and not have to worry about water againNow fast forward to the recent melt and rain of this yearWe end up with 9-11” of water in the basementThe company’s response “We only warranty our system and do not cover the lose of items.” This statement was repeated by not only the manager “Kevin”but also the owner “Dave K [redacted] ”I would advise anyone looking into this company to consider an alternativeThis company does not care that you pay tens of thousands of dollars on their system and it fails due to improper installationThen tell you that we don’t warranty our system for longer than year after installation from moistureIf you want to keep the worthless warranty after the fact you have to pay an annual cost, and pay for service fees in order to have them come outIt really bothers me that this company charged us as much as they did, and I could have kept the old sump pump and been out a whole lot less moneyI could have done my own perimeter drain and dry well for times less then what I was charged, and could have had the same results, or maybe even better much less water in my basement
Service advertised as guaranteeing against water & mold issues, & putting house back togetherContract is only for water seepage, & home left a mess After Everdry's inspection found mold, saturated basement floor and basement walls, they recommended their comprehensive water mitigation solution (to replace a functioning existing system)The new system/service was advertised as guaranteeing against water and mold issuesAnd the system installation service was advertised as being done in a week, and putting everything back the way it was, with the only remaining work that would be required being to stretch the carpetThe actual contract only states warranty coverage for water seepage through walls/floors, with no coverage for moldThe installation service left all finished and semi-finished portions of our basement disassembled (baseboards removed, drywall damage, all subflooring near the walls cut/destroyed and removed, carpet and linoleum cut/damaged and removedExternal paver
Incomplete repairs for a wet basement, which began two years ago They have been back to the home four or five times, yet my basement is still wet I contacted Everydry in March of We had water coming into our basement, and upon their inspection, it was moldy and their was evidence that the house had seen damage in the past At first, we did not want their services When we called to cancel, they insisted on coming back to the house with a manager (twice) to try and convince us We agreed, because the problem was worsening, and they said we would have a lifetime warranty and the work would be completed within a month or so The first time they were out here, they worked for over a week, and attempted to eliminate the water from around and below the house However, within a week of "completion" there was more water coming in They came back, and said that they just needed to make minor adjustements This occurred 2-more times through June or July They again said the
I paid *** to have my basement waterproofedThe work is shoddy and crumblingThey damaged my property and caused a gas leakHave not resolved it
open welded coal door without asking, was going to leave open
did concrete work in rain uncoveredcracked by next day
left pole on side of house-look like eye sore
connected dryer and -left gas leak
water has dents that was not present before they worked here
several lawn items broken,
did not communicate with me
left tools on new dryer
rushed thru the job
only sprayed half of basement for mold
Everydry Waterproofing repaired our bowing cinder block walls in the basement after we experienced small "creeks" running through our basement after a rain We have not experienced a single drop of water ever since!
Everdry did a wonderful job on our basementThe work was quick and my basement was left cleanI would recommend them to anyone
I was told that you had a lifetime transferable warranty by sales personThey are high pressure over priced and they lie to get you to go with themNow that we are selling our home they say you had to pay extra every year for itSo you spend $20,and if you have a problem they will gouge you again an tell you that you don't have a warrantyThis company is over priced an will stick it to you every chance they getDo yourself a favor DON'T USE EVERDRY!!!
Time and time again we have flooding in our basement after EverDry has completed their work We are still finding plaves where they didnt complete the work they guaranteed Water is still coming in from the corners and walls of our basement They guaranteed to seal the outside and completely cover the inside with a plastic guard and we just found a 10in spot that is not covered and water is pouring in They laughed at my husband the last time we called when it floodedThey still havent fixed their mess
They said they would need to put an entrance into the foundation in order to do the work but reassured us that it would be enclosedAll they did was put a window well over it with a brick or logNow during the winter we have to use space heaters along with the furnace to warm both the bedroom and kitchen to keep pipes from freezing
They also said the musky moldy smell would leave after up to one yearIt’s been I believe three years and the Odor is so bad I can no longer sleep in the bedroomI have lung issues and in the last mri they are seeing spots showing up from being in a molding smelling bedroomI have had them out here and they say they are not smelling anything but I can and can’t sleep in the bedroom due to the smell
They also put the sump pump right under our bed which is where the odor is the strongest from maybe water sitting in the bottom of the tank they put inWhen the pump kicks on, I’m deaf in one ear loosing it in the other and I can hear it and it vibr
This company's work and customer service is just terribleThey have had to come out times to fix their original workWhen there has been a problem it takes them weeks or more to fix the problem as water continues to leak in my basementI have been waiting since 3-5-for someone to come out just to look at my problem , not even fix itSuppose to be here 3-15-I have wet and stain carpet due to there shoddy work, and yes they have fixed this area beforeThey just cant get it rightI would rate them F- Jim D*** very unsatisfied customer
This company is a jokeThey have lawyers that cover their *** ways from SundayWe had their multi level system installed and after years it failed miserablyWe had 2-3/4hp pumps and battery backup pumps all plumbed into 1- 1/2” discharge(Neither I nor contractor knew where this pipe discharged) They installed it anyway and assured me that we could finish the basement and not have to worry about water againNow fast forward to the recent melt and rain of this yearWe end up with 9-11” of water in the basementThe company’s response “We only warranty our system and do not cover the lose of items.” This statement was repeated by not only the manager “Kevin”but also the owner “Dave K***”I would advise anyone looking into this company to consider an alternativeThis company does not care that you pay tens of thousands of dollars on their system and it fails due to improper installationThen tell you that we don’t warranty our system for longer than year after installation from moistureIf you want to keep the worthless warranty after the fact you have to pay an annual cost, and pay for service fees in order to have them come outIt really bothers me that this company charged us as much as they did, and I could have kept the old sump pump and been out a whole lot less moneyI could have done my own perimeter drain and dry well for times less then what I was charged, and could have had the same results, or maybe even better much less water in my basement
No response when trying to get them to honor the warrantyAfter posting on social media they did send a inspector out to look at damageHowever they have not contacted me with any solution to the problem( however they continue to respond on Facebook saying the damage was not their fault) but they have not contacted me directly since the inspector came out to take pictures two days agoWork was done less then 1year agoALL of my basement walls are leaking not just water coming in from under the doorThis company is taking on new customers rather then fallowing up on warranty's on existing customersThis is the 3rd time I have had to contact them the first times it took several weeks to get the work scheduled and then they did half of what they promised and did not return to finish part of the work until weeks later!! The original job was quoted to take days they only spent days on my property.( and was used just to clean up their tools)..They were supposed to leave a
They were to break up concrete in basement to fix a problem and just sealed cracks instead
This is my second time reporting this companyWe hired them years ago and have had nothing but problems with our basement and there serviceThey keep failing to fix our basement and do not follow through with what they say they are going to doToday they came out to "fix" an issue and did not do what they said they were going to doWe had to wait months for them to not fix our basementThey were to dig up our breeze way and put a drainage system in, well it was going to be to much work so they bypassed it with some sort of thing out side our breeze way which, by past experience with this company wont workThey were also supposed to break up concrete in our basement and fix a drainage system which they did not doBoth of these things we were told was going to be done over the phone and in person and neither were completeThere work is supposedly guaranteedWe have not seen that gu
Everdrry my basement worseWater pouring from my window well, and Pouring through the floor where it meets the wall
Everdry did not improve my home but made it worseI was told that I had a severe mold problem, so decided to have my basement waterproofedThere were some things that I noticed that were not done right from the beginningFirst of all, I was told that Everdry would take pictures of everything they didI questioned the person in charge on their first day concerning this, but was told his camera did not workHe assured me he would have one of the workers take pictures, and they would send them to meNo pictures were taken I was told there would be one or two truck loads of gravelInstead there was a pile that was no higher than feet
After setting the tile down in the trench at the front part of my home, I noticed the worker began covering the tile with dirtI stopped him, and told him gravel should be on top of the tile and then the dirt addedAf
In my basement there was a brick foundation for installing a wood burner,
which was not suppose to be removed, they removed said bricks ,and left huge holes in the concrete, on numerous times I have called to get this issue resolved with no satisfactory answer, this ordeal has been ongoing for a period of one year
One star because they will not accept no stars This business will not honor their guarantee/warrantee/promise to stand by their work We experienced water in our basement in after they "waterproofed" our basement I requested inspection and service to see if they could fix the problem in 2010, 2011, and No response to any requests so I stopped paying $a year for the service Finally got a response in but they refused to fix the problem unless I paid $to $for back fees and materials and labor When I asked them to honor their promise, they refused to answer This company charged me for a promise that they apparently did not intend to keep I would suggest you consider another company because this company does not stand behind their work, at least in our case
Dkp-Michigan City Indiana:I would like to recommend Everdry to who ever wants their basement water proofed we had it done inside and outside in the 90's we have not had a drop of water in our basement since we had it done We took out the warranty on the water proofing which is good because we had to have our pump replaced several times The service was very prompt to have this done No complaints about this company They do a very good jobagain DKP-Michigan City Indiana 3-8-
Incomplete repairs for a wet basement, which began two years ago They have been back to the home four or five times, yet my basement is still wet
I contacted Everydry in March of We had water coming into our basement, and upon their inspection, it was moldy and their was evidence that the house had seen damage in the past At first, we did not want their services When we called to cancel, they insisted on coming back to the house with a manager (twice) to try and convince us We agreed, because the problem was worsening, and they said we would have a lifetime warranty and the work would be completed within a month or so The first time they were out here, they worked for over a week, and attempted to eliminate the water from around and below the house However, within a week of "completion" there was more water coming in They came back, and said that they just needed to make minor adjustements This occurred 2-more times through June or July They again said the
I hate this companyWe had a few companies give us quotes on our basementEverdry give us a quote that we liked however they lied to us to go with themWe have problems with our basement and their customer service ever sinceIt has been years now and our basement still leaks and we still have problemsJust recently we wanted months for them to come out and fix something and they did not do what they promisedIt is sad that they lie and treat people the way they doWe would like to sue the company but really do not know how to go about doing that
Service advertised as guaranteeing against water & mold issues, & putting house back togetherContract is only for water seepage, & home left a mess
After Everdry's inspection found mold, saturated basement floor and basement walls, they recommended their comprehensive water mitigation solution (to replace a functioning existing system)The new system/service was advertised as guaranteeing against water and mold issuesAnd the system installation service was advertised as being done in a week, and putting everything back the way it was, with the only remaining work that would be required being to stretch the carpetThe actual contract only states warranty coverage for water seepage through walls/floors, with no coverage for moldThe installation service left all finished and semi-finished portions of our basement disassembled (baseboards removed, drywall damage, all subflooring near the walls cut/destroyed and removed, carpet and linoleum cut/damaged and removedExternal paver