November 21,
Revdex.com
Bryant Woods South
Amherst NY
Attn: ***
RE Complaint ID ***
Dear *** and *** ***,
Everest Receivable Services has received the above reference complaint, which has been forwarded for investigation and responseWe are a
third party collection agency retained by its clients to secure payment of past due accounts.
As I have investigated the complaint received by *** *** and listened to the call recording there are several issues with the allegationsWe verify who we are speaking with by utilizing the social social security number as to not third party disclosure information to the wrong party and to not violate the Fair Debt Collection Practices Act (FDCPA)When *** *** returned the call, he verified his social security number and was advised of the debt, discussed the issue and requested validity of debtHe was advised that we do not have the documents he was requesting, but that he could requested from *** *** or the original creditor *** ***.
The debt was placed by *** *** the current owner of the account, not *** ***Hence the reason why *** *** explained they don not conduct business with Everest In regards to the phone number and ERS, the number that was provided was ###-###-#### not ###-###-####
I have requested documentation from *** *** and they have provided the attached last statement and we have closed and returned the account to the client
We strive to always be in compliance with the law and work diligently to ensure our agency makes every attempt to resolved any and all complaints received by a consumer.
I trust this letter satisfies the requested and expectations of our company, but I remain available to your office and *** *** at ###-###-#### X***, should I be able to offer any further information or assistance.
Sincerely,
*** * ***
Chief Compliance Officer
November 6,
Revdex.com
Bryant Woods South
Amherst, NY
Attn: ***
RE: Complaint ID ***
Dear *** and Ms***,
Everest Receivable Services has received the above referenced complaint, which has been forwarded for investigation and
responseWe are a third party collection agency retained by its clients to secure payment of past due accounts.
As I have investigated the complaint received by *** ***, Our company nor does our client report any information whether negative or positive to the credit bureausAs communicated to *** ***, we provide the release letter so that a consumer may utilize the letter to send to the credit bureaus to update their credit report We apologize for any misunderstanding.
As *** *** stated she did receive the satisfaction and release letter, her next step would be to provide that letter to the credit bureaus and request her credit report updatedBelow is the address information for each:
*** *** ***
*** *** *** *** *** *** *** *** ***
*** ** *** *** ** *** *** ** ***
We strive to always be in compliance with the law and work diligently to ensure our agency makes every attempt to resolved any and all complaints received by a consumer.
I trust this letter satisfies the request and expectations of our company, but I remain available to your office and *** *** at ###-###-#### X***, should I be able to offer any further information or assistance.
Sincerely,
*** * ***
Chief Complaince Officer
November 18,
Revdex.com
Bryant Woods South
Amherst, NY
Attn: ***
RE: Complaint ID ***
Dear *** and *** ***,
Everest Receivable Services has received the above referenced complaint, which has been forwarded for investigation and
response.
We apologize for any inconvenience and have removed *** ***'s phone number and placed on our "Do Not Call" list
*** *** will not receive any more calls from Everest Receivables services.
We strive to always be in compliance with the law and work diligently to ensure our agency makes every attempt to resolve any and all complaints receive by a consumer.
I trust this letter satisfies the request and expectation of our company, but I remain available to your office and *** *** at ###-###-#### X ***, should I be able to offer any further information or assistance.
Sincerely,
*** ** ***
Chief Compliance Officer
November 3,
Revdex.com
Bryant Woods South
Amherst, NY
Attn: ***
Re: Compliant ID ***
Dear *** and *** ***,
Everest Receivable Serviecs has received the above referenced complaint, which has been forwarded for investigation and
response We are a third party collection agency retained by its clients to secure payment of past due accounts.
As I have investigated the complaint received by *** ***, we as agreed to resolve her outstanding obligation for a greatly reduced amount as *** *** has stated.
*** *** was not scammed in any way and we do not operate in that fashion, We do not report to the credit reporting agencies, nor does our client *** *** can utlize the letter, as explained on the call to send to the credit bureaus to have her credit report updatedPlease find the attached Paid in Full letter and the same letter was sent to her address on 8/28/
We apologize for any misunderstanding by *** *** and will refund the payment and reopen the account to resume collection activity if needed.
We strive to always be in compliance with the law and work diligently to ensure out agency makes every attempt to resolve any and all complaints received by a consumer.
I trust this letter satisfies the request and expectations of our company but I remain available to your office and *** *** at ###-###-####, should I be able to offer any further information or assistance
Sincerely,
*** * ***
Chief Compliance Officer
Everest Receivable Services has received the above reference complaint which has been forwarded for investigation and response. We are a third party collection agency retained by its clients to secure payment of past due accounts. As I have investigated the complaint received by Mr....
[redacted], Our company was hired by [redacted] (Current owner of the account) to collect on the outstanding US Bank Account. You did resolve the outstanding balance with us and I have attached the Paid in Full letter reflecting such. We apologize for any misunderstanding. We strive to be in compliance with the law and work diligently to ensure our agency makes every attempt to resolve any and all complaints received by a consumer. I trust this letter satisfies the request and expectations of our company, but I remain available to your office and Mr. [redacted] at [redacted], should I be able to offer any further information or assistance.
January 6, 2015Revdex.com100 Bryant Woods SouthAmherst NY, 14228Attn: [redacted]RE: Compliant ID [redacted]Dear [redacted]Everest Receivable Services has received the above referenced complaint, which has been forwarded for investigation and response. We are a third...
party collection agency retained by its clients to secure payment of past due accounts. As I have investigated the complaint received by Ms. [redacted], the allegations made are inaccurate based on the call recording and Phone report attached. Ms. [redacted] and the agent engaged in a 5 minute call, where she identified herself, the agent identified themselves and discussed the outstanding obligation thoroughly.At the end of the call Ms. [redacted] requested no more calls to work which has been adhered to {see phone report). She refused a contact number and stated she would return our call with the toll free number that was given. We did not receive a return call to help Ms. [redacted], just an inaccurate complaint. We have closed the account and returned to our client and have advised them of the complaint. We strive to always be in compliance with the law and work diligently to ensure our agency makes every attempt to resolve any and all complaints received by a consumer. I trust this letter satisfies the request and expectations of our company, but I remain available to your office and Ms. [redacted] at [redacted] should I be able to offer any further information or assistance.
November 21,
Revdex.com
Bryant Woods South
Amherst NY
Attn: ***
RE Complaint ID ***
Dear *** and *** ***,
Everest Receivable Services has received the above reference complaint, which has been forwarded for investigation and responseWe are a
third party collection agency retained by its clients to secure payment of past due accounts.
As I have investigated the complaint received by *** *** and listened to the call recording there are several issues with the allegationsWe verify who we are speaking with by utilizing the social social security number as to not third party disclosure information to the wrong party and to not violate the Fair Debt Collection Practices Act (FDCPA)When *** *** returned the call, he verified his social security number and was advised of the debt, discussed the issue and requested validity of debtHe was advised that we do not have the documents he was requesting, but that he could requested from *** *** or the original creditor *** ***.
The debt was placed by *** *** the current owner of the account, not *** ***Hence the reason why *** *** explained they don not conduct business with Everest In regards to the phone number and ERS, the number that was provided was ###-###-#### not ###-###-####
I have requested documentation from *** *** and they have provided the attached last statement and we have closed and returned the account to the client
We strive to always be in compliance with the law and work diligently to ensure our agency makes every attempt to resolved any and all complaints received by a consumer.
I trust this letter satisfies the requested and expectations of our company, but I remain available to your office and *** *** at ###-###-#### X***, should I be able to offer any further information or assistance.
Sincerely,
*** * ***
Chief Compliance Officer
November 6,
Revdex.com
Bryant Woods South
Amherst, NY
Attn: ***
RE: Complaint ID ***
Dear *** and Ms***,
Everest Receivable Services has received the above referenced complaint, which has been forwarded for investigation and
responseWe are a third party collection agency retained by its clients to secure payment of past due accounts.
As I have investigated the complaint received by *** ***, Our company nor does our client report any information whether negative or positive to the credit bureausAs communicated to *** ***, we provide the release letter so that a consumer may utilize the letter to send to the credit bureaus to update their credit report We apologize for any misunderstanding.
As *** *** stated she did receive the satisfaction and release letter, her next step would be to provide that letter to the credit bureaus and request her credit report updatedBelow is the address information for each:
*** *** ***
*** *** *** *** *** *** *** *** ***
*** ** *** *** ** *** *** ** ***
We strive to always be in compliance with the law and work diligently to ensure our agency makes every attempt to resolved any and all complaints received by a consumer.
I trust this letter satisfies the request and expectations of our company, but I remain available to your office and *** *** at ###-###-#### X***, should I be able to offer any further information or assistance.
Sincerely,
*** * ***
Chief Complaince Officer
November 18,
Revdex.com
Bryant Woods South
Amherst, NY
Attn: ***
RE: Complaint ID ***
Dear *** and *** ***,
Everest Receivable Services has received the above referenced complaint, which has been forwarded for investigation and
response.
We apologize for any inconvenience and have removed *** ***'s phone number and placed on our "Do Not Call" list
*** *** will not receive any more calls from Everest Receivables services.
We strive to always be in compliance with the law and work diligently to ensure our agency makes every attempt to resolve any and all complaints receive by a consumer.
I trust this letter satisfies the request and expectation of our company, but I remain available to your office and *** *** at ###-###-#### X ***, should I be able to offer any further information or assistance.
Sincerely,
*** ** ***
Chief Compliance Officer
November 3,
Revdex.com
Bryant Woods South
Amherst, NY
Attn: ***
Re: Compliant ID ***
Dear *** and *** ***,
Everest Receivable Serviecs has received the above referenced complaint, which has been forwarded for investigation and
response We are a third party collection agency retained by its clients to secure payment of past due accounts.
As I have investigated the complaint received by *** ***, we as agreed to resolve her outstanding obligation for a greatly reduced amount as *** *** has stated.
*** *** was not scammed in any way and we do not operate in that fashion, We do not report to the credit reporting agencies, nor does our client *** *** can utlize the letter, as explained on the call to send to the credit bureaus to have her credit report updatedPlease find the attached Paid in Full letter and the same letter was sent to her address on 8/28/
We apologize for any misunderstanding by *** *** and will refund the payment and reopen the account to resume collection activity if needed.
We strive to always be in compliance with the law and work diligently to ensure out agency makes every attempt to resolve any and all complaints received by a consumer.
I trust this letter satisfies the request and expectations of our company but I remain available to your office and *** *** at ###-###-####, should I be able to offer any further information or assistance
Sincerely,
*** * ***
Chief Compliance Officer
Everest Receivable Services has received the above reference complaint which has been forwarded for investigation and response. We are a third party collection agency retained by its clients to secure payment of past due accounts. As I have investigated the complaint received by Mr....
[redacted], Our company was hired by [redacted] (Current owner of the account) to collect on the outstanding US Bank Account. You did resolve the outstanding balance with us and I have attached the Paid in Full letter reflecting such. We apologize for any misunderstanding. We strive to be in compliance with the law and work diligently to ensure our agency makes every attempt to resolve any and all complaints received by a consumer. I trust this letter satisfies the request and expectations of our company, but I remain available to your office and Mr. [redacted] at [redacted], should I be able to offer any further information or assistance.
January 6, 2015Revdex.com100 Bryant Woods SouthAmherst NY, 14228Attn: [redacted]RE: Compliant ID [redacted]Dear [redacted]Everest Receivable Services has received the above referenced complaint, which has been forwarded for investigation and response. We are a third...
party collection agency retained by its clients to secure payment of past due accounts. As I have investigated the complaint received by Ms. [redacted], the allegations made are inaccurate based on the call recording and Phone report attached. Ms. [redacted] and the agent engaged in a 5 minute call, where she identified herself, the agent identified themselves and discussed the outstanding obligation thoroughly.At the end of the call Ms. [redacted] requested no more calls to work which has been adhered to {see phone report). She refused a contact number and stated she would return our call with the toll free number that was given. We did not receive a return call to help Ms. [redacted], just an inaccurate complaint. We have closed the account and returned to our client and have advised them of the complaint. We strive to always be in compliance with the law and work diligently to ensure our agency makes every attempt to resolve any and all complaints received by a consumer. I trust this letter satisfies the request and expectations of our company, but I remain available to your office and Ms. [redacted] at [redacted] should I be able to offer any further information or assistance.