January 6, 2015Revdex.comBryant Woods SouthAmherst NY, 14228Attn: [redacted] RE: Compliant ID [redacted] Dear [redacted] Everest Receivable Services has received the above referenced complaint, which has been forwarded for investigation and responseWe are a third party collection agency retained by its clients to secure payment of past due accountsAs I have investigated the complaint received by Ms [redacted] , the allegations made are inaccurate based on the call recording and Phone report attachedMs [redacted] and the agent engaged in a minute call, where she identified herself, the agent identified themselves and discussed the outstanding obligation thoroughly.At the end of the call Ms [redacted] requested no more calls to work which has been adhered to {see phone report)She refused a contact number and stated she would return our call with the toll free number that was givenWe did not receive a return call to help Ms [redacted] , just an inaccurate complaintWe have closed the account and returned to our client and have advised them of the complaintWe strive to always be in compliance with the law and work diligently to ensure our agency makes every attempt to resolve any and all complaints received by a consumerI trust this letter satisfies the request and expectations of our company, but I remain available to your office and Ms [redacted] at [redacted] should I be able to offer any further information or assistance
January 6, 2015Revdex.comBryant Woods SouthAmherst NY, 14228Attn: [redacted] RE: Compliant ID [redacted] Dear [redacted] Everest Receivable Services has received the above referenced complaint, which has been forwarded for investigation and responseWe are a third party collection agency retained by its clients to secure payment of past due accountsAs I have investigated the complaint received by Ms [redacted] , the allegations made are inaccurate based on the call recording and Phone report attachedMs [redacted] and the agent engaged in a minute call, where she identified herself, the agent identified themselves and discussed the outstanding obligation thoroughly.At the end of the call Ms [redacted] requested no more calls to work which has been adhered to {see phone report)She refused a contact number and stated she would return our call with the toll free number that was givenWe did not receive a return call to help Ms [redacted] , just an inaccurate complaintWe have closed the account and returned to our client and have advised them of the complaintWe strive to always be in compliance with the law and work diligently to ensure our agency makes every attempt to resolve any and all complaints received by a consumerI trust this letter satisfies the request and expectations of our company, but I remain available to your office and Ms [redacted] at [redacted] should I be able to offer any further information or assistance