Revdex.com PO Box DuPont, WA June 22, Re: ID: [redacted] Everett, WA Hello, I'm sorry to hear that your [redacted] X Pro MPlus stopped workingIt is my understanding that the issue with the vaporizer is that the port on the mod quit charging after about one week's use of the productNevertheless, it was working when you walked out of the store and you acknowledged that in a statement you made to our store managerIf you do not drop, damage, or break your vaporizer and it still malfunctions and/or stops working within the manufacturer's warranty time frame and guidelines, your vaporizer can usually be returned to the manufacturer easily for warranty replacement or repairThe warranties on each vaporizer vary by model and manufacturer but are generally 1-years or more, and some offer free lifetime warrantiesIt has been our experience that most manufacturers honor their warranties without hassle when a legitimate claim is madeAs a courtesy to all of our customers, if your vaporizer stops working during the manufacturer's warranty we will assist you in contacting the manufacturer to get your unit repaired or replacedOur store manager did this for you while you were here and contacted [redacted] on your behalf during your last visitI do hope we can resolve these issues for you as I don't like to hear that one of our customers are unhappyLacey took your information and we will be contacting you with warranty informationOr, if [redacted] has already reached out to you please let me knowIf I can be of further help, feel free to contact me at [redacted] gmail.com Sincerely, Cat S
Revdex.com PO Box 1000 DuPont, WA 98327 June 22, 2015 Re: ID: [redacted] Everett, WA 98201 Hello, I'm sorry to hear that your [redacted] X Pro M80 Plus stopped working. It is my understanding that the issue with the vaporizer is that the port on the mod...
quit charging after about one week's use of the product. Nevertheless, it was working when you walked out of the store and you acknowledged that in a statement you made to our store manager. If you do not drop, damage, or break your vaporizer and it still malfunctions and/or stops working within the manufacturer's warranty time frame and guidelines, your vaporizer can usually be returned to the manufacturer easily for warranty replacement or repair. The warranties on each vaporizer vary by model and manufacturer but are generally 1-3 years or more, and some offer free lifetime warranties. It has been our experience that most manufacturers honor their warranties without hassle when a legitimate claim is made. As a courtesy to all of our customers, if your vaporizer stops working during the manufacturer's warranty we will assist you in contacting the manufacturer to get your unit repaired or replaced. Our store manager did this for you while you were here and contacted [redacted] on your behalf during your last visit. I do hope we can resolve these issues for you as I don't like to hear that one of our customers are unhappy. Lacey took your information and we will be contacting you with warranty information. Or, if [redacted] has already reached out to you please let me know. If I can be of further help, feel free to contact me at [redacted]gmail.com.
Sincerely,
Cat S
Revdex.com PO Box DuPont, WA June 22, Re: ID: [redacted] Everett, WA Hello, I'm sorry to hear that your [redacted] X Pro MPlus stopped workingIt is my understanding that the issue with the vaporizer is that the port on the mod quit charging after about one week's use of the productNevertheless, it was working when you walked out of the store and you acknowledged that in a statement you made to our store managerIf you do not drop, damage, or break your vaporizer and it still malfunctions and/or stops working within the manufacturer's warranty time frame and guidelines, your vaporizer can usually be returned to the manufacturer easily for warranty replacement or repairThe warranties on each vaporizer vary by model and manufacturer but are generally 1-years or more, and some offer free lifetime warrantiesIt has been our experience that most manufacturers honor their warranties without hassle when a legitimate claim is madeAs a courtesy to all of our customers, if your vaporizer stops working during the manufacturer's warranty we will assist you in contacting the manufacturer to get your unit repaired or replacedOur store manager did this for you while you were here and contacted [redacted] on your behalf during your last visitI do hope we can resolve these issues for you as I don't like to hear that one of our customers are unhappyLacey took your information and we will be contacting you with warranty informationOr, if [redacted] has already reached out to you please let me knowIf I can be of further help, feel free to contact me at [redacted] gmail.com Sincerely, Cat S
Revdex.com PO Box 1000 DuPont, WA 98327 June 22, 2015 Re: ID: [redacted] Everett, WA 98201 Hello, I'm sorry to hear that your [redacted] X Pro M80 Plus stopped working. It is my understanding that the issue with the vaporizer is that the port on the mod...
quit charging after about one week's use of the product. Nevertheless, it was working when you walked out of the store and you acknowledged that in a statement you made to our store manager. If you do not drop, damage, or break your vaporizer and it still malfunctions and/or stops working within the manufacturer's warranty time frame and guidelines, your vaporizer can usually be returned to the manufacturer easily for warranty replacement or repair. The warranties on each vaporizer vary by model and manufacturer but are generally 1-3 years or more, and some offer free lifetime warranties. It has been our experience that most manufacturers honor their warranties without hassle when a legitimate claim is made. As a courtesy to all of our customers, if your vaporizer stops working during the manufacturer's warranty we will assist you in contacting the manufacturer to get your unit repaired or replaced. Our store manager did this for you while you were here and contacted [redacted] on your behalf during your last visit. I do hope we can resolve these issues for you as I don't like to hear that one of our customers are unhappy. Lacey took your information and we will be contacting you with warranty information. Or, if [redacted] has already reached out to you please let me know. If I can be of further help, feel free to contact me at [redacted]gmail.com.
Sincerely,
Cat S