Evergreen Concrete Cutting

Our salesman has spoken with the customer and it has been determined that there was a misunderstanding about the amount of work involved to equal the original quoted bid priceThere were additional tools required to complete the work (some information was not provided at the time of bidding about the height of the opening, or the composition of the wall), however there we no additional charges for the equipment or any down time involvedCustomer did not reach out to Evergreen to discuss her concerns prior to posting negative reviewsIn a good faith effort to maintain positive relations, Evergreen has agreed to refund the customer $and Customer has agreed to delete all negative internet posts