Evergreen Financial Services

This is in response to complaint # [redacted] The complaint did not include an authorization to release from the consumer Please provide the authorization to release to our office Upon receipt of the authorization we will respond promptly Thank you, Denice S***, CCCO Compliance Officer

Complaint: [redacted] I am rejecting this response because:I believe that this business should be required to mail invoices out to people every month like 99% of businesses do? I feel that this is poor business practice and my credit should not be penalized because of the failure on their part? When I received the phone call from them I told them I could make the payment that I agreed to right thenI am not trying to get out of making a paymentBut since I am unable to come up with the full amount due they now refuse to work with me? I will make the $payment along with future payments like we agreed uponI truly believe this company takes advantage of people by not mailing out a statement or invoice each monthI know there are ways they can work with people but they are refusing to do what is right and I will continue to fight it with my credit and with the Revdex.com until they take my payment like we agreed to.Sincerely, [redacted]

Please forward the signed release from the consumer to our office Once I received the release we can respond

This is in response to complaint # [redacted] ? The complaint did not include an authorization to release from the consumer? Please provide the authorization to release to our office? Upon receipt of the authorization we will respond promptly ? Thank you,? Denice S***, CCCO Compliance Officer

Complaint: [redacted] I am rejecting this response because: II was never served personally anything about a court appearanceWhoever they "served" it wasn't meI have tried to make arrangements with Evergreen, but the amount of money they want is unacceptableI have proof thast the child support funds were deposited into my son's accountI was unable to make payments previously because the job I had was not paying enough moneyAt the time they garnished my paychecks I was unable to buy groceries, or pay other bills, which put me behind on everythingI am now working for myself and it took me months to catch up on everything financially, I tried to send Evergreen what I could, but it wasn't good enough for themI didn't not pay my bills because I thought it was fun, I truly couldn't afford itI think Evergreen goes about their business in an unethical way Sincerely, [redacted]

In order to respond to this complaint we need a copy of the signed release of information from the customer? Please forward to our office and we will respond accordingly? Thank you Denice S***, CCCO

Please forward the signed release from the consumer to our office? Once I received the release we can respond

Complaint: [redacted] I am rejecting this response because:I will not accept the companies response.Sincerely, [redacted]

In order for our office to provide a response, we will need a copy of the signed release by Mr [redacted] Thank you Denice S***, CCCO

In order to respond to this complaint we need a copy of the signed release of information from the customer Please forward to our office and we will respond accordingly Thank you Denice S***, CCCO

Please refer to our prior response? There is no new information that can be provided this consumer Denice S***, CCCO Compliance Officer

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

Please refer to our prior response There is no new information that can be provided this consumer Denice S***, CCCO Compliance Officer

The Complaint # [redacted] does not include an information release signed by the consumer If the Revdex.com or the consumer can furnish a copy of the signed release we will prepare a response Thank you, Denice S***, CCCO