Evergreen Mortgage

I would like to state the [redacted]’s home has been rough graded. [redacted] has email me over 30 times on this matter. His emails started not 24 hours after closing.                Kindly we told [redacted] we could not rough grade...

till it was dry. We had several weeks were it rain and stormed a lot here in De Pere. To do rough grade properly the ground must be 100% dry. Also, we did schedule the excavation company over 4 times to get it done and were rained out.                 [redacted] seems not to understand the construction business and schedules he would like to snap his fingers and have it done. His emails have been rude, crude and demanding.                Though I have SEVERAL emails on how happy he is with his home.                 The work has been finished. Next week we have our landscaper cleaning window well. ( 2 pieces of paper from the wind)                   His punch list has been completed. Honestly in my 25 years of construction I have never been treated so poorly considering we cannot grade his home with mud property.                His demands are part of the offer but he is clearly not understating rough grade requirements. I spoke to him and answered all his emails.                 I have never ignored him.                 Work is completed as of last week so the letter you sent just crossed over.                 IF you have any questions please let me know.