Evergreen Turf Specialists

I am in receipt of your e-mail dated June 3, which sets forth the complaint made against our firm by *** *** This letter serves as Neuheisel Law Firm’s response Neuheisel Law Firm represents CACH, LLC who has purchased and been assigned the right to collect the amounts
claimed due pursuant to a credit card agreement between *** *** and the original creditor Admittedly, there was some confusion over the status of Mr***’s account and whether certain settlement parameters were available We have reviewed the account and resolved the uncertaintiesNeuheisel Law Firm will work with Mr*** to resolve this account and will accept Mr***’s offer to make monthly payments of $until the balance is paid in full Our firm sent Mr*** a letter via email and US mail on June 3, 3015, asking him to contact us to discuss this matter and advising him that we will accept his monthly paymentsNeuheisel Law Firm apologizes to Mr*** for the confusion surrounding his settlement discussions and would ask that Mr*** contact me directly at ###-###-####, extension ***, so we may discuss the terms.Thank you for your help in resolving this matterPlease let me know if you have any questionsSincerely,*** ***

June 24, 2015 Revdex.com[redacted] Re: Complaint filed by: [redacted] Complaint ID: [redacted] Complaint filed on: June 11, 2015 Our File No.: [redacted] County Superior Court Case Number: [redacted]To Whom It May Concern:This letter serves as...

my office’s response to the above-referenced complaint filed by [redacted]. We regret that Ms. [redacted] felt compelled to file a complaint against our office with the Revdex.com. However, we appreciate the opportunity to respond to the complaint for the reason that we continually strive to ensure that every customer experience is a positive and fruitful one for both our office and our customer. With regard to the actual complaint lodged against this office, we have reviewed this matter carefully and can respond to the complaint as follows:This office represents a client that has a judgment against Ms. [redacted] in [redacted] County Superior Court. That judgment was premised upon an arbitration award entered against Ms. [redacted] in 2004. The judgment was entered in 2006. Despite having the opportunity to do so, Ms. [redacted] did not appear in either the arbitration case or the lawsuit underlying the judgment to present any defense at all, much less one that she had already paid the original creditor. To the contrary, our records show a history of voluntary payments by Ms. [redacted] to our client spanning, off and on, from 2004 until February 2015. In February 2015, this office received from Ms. [redacted] a letter, dated January 30, 2015, that she presented as having been sent to her by the original creditor. The letter purported to confirm to Ms. [redacted] the date and amount of her last payment on the account. Moreover, the letter purported to state that she owed nothing more to the original creditor. Ms. [redacted] contended to this office that she had paid off the account to the original creditor and owed nothing. This was the first time Ms. [redacted] made any such contention to this office.This office has since learned that the original creditor sent a new letter to Ms. [redacted] correcting some of the statements in that January 2015 letter. That new letter advised Ms. [redacted] that the statement in the January 2015 letter that she owed nothing further on the account was incorrect and that she did, in fact, owe a balance and that the account had been sold to this office’s client. Based upon the foregoing, upon receipt of that new letter from the original creditor, Ms. [redacted]’s misunderstanding of the status of her account will have been addressed and should be resolved. If you require anything further, then please feel free to contact us. Thank you.