When we entered into contract with this job we planned to do this in conjunction with a larger job since it was a very small jobWe were held behind on a city contract but we are still willing to do the jobWe finished this contract in November We are available to do this job but the homeowner stated that she didn’t want us to proceedThe deposit is non refundable but if she chooses we will fulfill the obligations of our contract
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below First, this business is full of excusesMarc the original prices was quoted was $4800, but before they even began the porch he raised the price an additional $ He claimed he needed to rent a backhoe in order to tear down the porch The waterproofing of the foundation was not included in that $price hike Yes, the waterproofing was added, but so was another $on top of the already now $ The interesting part was that a backhoe was never brought in or used The refund I am requesting is for the walk and porch, not the waterproofing; I deducted that from the requestThe waterproofing DID NOT take a week, but a day to do; so this did not cause the delay As for driving miles to pick up and then drop off the stamp used, I didn’t know it was miles from [redacted] **; again, excuses and lies and, again, not my problem When the final section of walkway was repoured, yes, I said we would clean it off and seal it because we wanted them off our property for good As for my washing away the release powder, I did not scrub in the joints or the highlighted areas, I was very careful to make sure you would be able to see the contrast Marc’s crew used a power washer to the rest of the walkway, so don’t tell me how careful you have to be; that is a lot stronger and harder than me cleaning it by hand I have attached a few pictures to just illustrate some of the things I have mentioned in this and my original complaint Everlast may accept that they cannot satisfy everyone 100%, but for a company who has been in business for as long as they say they have, they should have learned their lessons already I got a bad feeling about them on day one and I should have listen to my instincts then Regards, [redacted] ***
There was no written agreement to have this done within a certain time frameAs stated earlier we were going to do this job in conjunction with another since it was a smaller jobWe still stand on our word that the deposit is non refundable and we are willing to put it in writing that the job will be complete within days of the new written start date, weather permitting
When we entered into contract with this job we planned to do this in conjunction with a larger job since it was a very small jobWe were held behind on a city contract but we are still willing to do the jobWe finished this contract in November We are available to do this job but the homeowner stated that she didn’t want us to proceedThe deposit is non refundable but if she chooses we will fulfill the obligations of our contract
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below First, this business is full of excusesMarc the original prices was quoted was $4800, but before they even began the porch he raised the price an additional $ He claimed he needed to rent a backhoe in order to tear down the porch The waterproofing of the foundation was not included in that $price hike Yes, the waterproofing was added, but so was another $on top of the already now $ The interesting part was that a backhoe was never brought in or used The refund I am requesting is for the walk and porch, not the waterproofing; I deducted that from the requestThe waterproofing DID NOT take a week, but a day to do; so this did not cause the delay As for driving miles to pick up and then drop off the stamp used, I didn’t know it was miles from [redacted] **; again, excuses and lies and, again, not my problem When the final section of walkway was repoured, yes, I said we would clean it off and seal it because we wanted them off our property for good As for my washing away the release powder, I did not scrub in the joints or the highlighted areas, I was very careful to make sure you would be able to see the contrast Marc’s crew used a power washer to the rest of the walkway, so don’t tell me how careful you have to be; that is a lot stronger and harder than me cleaning it by hand I have attached a few pictures to just illustrate some of the things I have mentioned in this and my original complaint Everlast may accept that they cannot satisfy everyone 100%, but for a company who has been in business for as long as they say they have, they should have learned their lessons already I got a bad feeling about them on day one and I should have listen to my instincts then Regards, [redacted] ***
There was no written agreement to have this done within a certain time frameAs stated earlier we were going to do this job in conjunction with another since it was a smaller jobWe still stand on our word that the deposit is non refundable and we are willing to put it in writing that the job will be complete within days of the new written start date, weather permitting