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Evidon, Inc.

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Reviews Evidon, Inc.

Evidon, Inc. Reviews (5)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. I do have lingering questions for Ghostery Enterprise and need to arrange a time to contact them over the phone
Sincerely,
*** ***

Thank you for the clarification To be clear, we do not, nor have we ever, served any ads We are an approved *** Icon Provider and many of the companies in the digital advertising ecosystem use us to serve the Icon and to provide the consumer with notice of THEIR online data practices and to give the consumer control over those practices It may be a simple case that Turn has served ads to you that were not wanted If that is the case, you should choose to opt-out of receiving the interest based ads from Turn and then, as per the principles of the ***'s Self-Regulatory Program, that activity from the third party you opt out from should cease All we are is the technology platform that serves the Icon and facilitates your opt-out preference if our tool is being used We don't collect ANY consumer data and we never serve ads We are very happy to discuss this matter with you personally to help resolve any lingering questions If I can't have the conversation with you because of my travel schedule, I am happy to assign a resource to you that can do so

+1

To be clear, Ghostery does not track a user nor deploy tracking technologies Our free consumer tool, the Ghostery Plug in, allows a person to see the invisible tracking by OTHER parties If another company's notice is confusing, we encourage the user to contact them directly If
you choose to turn off our "Purple Box" that shows the invisible tracking, do the following:Can I turn off that purple box?You canYou can configure Ghostery's display options in lots of ways, including hiding us entirelyIn Ghostery's options menu, click “Advanced” and choose from any of the options in the “Display Options” section.If you want to uninstall Ghostery, see below:How can I uninstall Ghostery?Ghostery can be disabled or removed from your browser's extension or asettings menuGhostery is not installed as a separate program on your computer.I installed Ghostery, but I can't find it.When you install Ghostery on any browser, it inserts an icon into your browser's address barIf you’re having trouble finding it, try adjusting your browser's display settings

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[redacted], this is not about your privacy browser plug-in.  It's about your online data collection businesses and ad serving services found at: ghosteryenterprise.com
My complaint is not vague.  Your company; Ghostery Enterprise works with [redacted] to serve ads based on online behavior through [redacted].  Your associate; [redacted], the 'Provider of technology to manage collections,
storage, protection , segmentation and use of online data.' thinks I need Depends diapers, Poise underwear liners, Huggies baby diapers, Scott toilet paper and GoodNites absorbent underwear from [redacted]
Hence I now get unwanted [redacted] products served to my browser sessions through [redacted].  The suggestions came from [redacted] and Ghostery Enterprise dutifully serves ads based on flawed customer profiling provided to
[redacted].  In order to receive [redacted] product ads through [redacted] I need an account with [redacted] beforehand to act as a 'opt-in' screening to prevent what you see today happening to me.  [redacted] had nothing to do with this, I called them and I do not have an account attached to my name!  Why don't you give them a call?
I attached a series of screen shots showing the ads and who is hosting them.  Also, I would like to discuss this problem on the phone with you.  Companies such as Ghostery Enterprise collect information about online users but when it comes to the users contacting the data collectors nobody is home.
I tried calling your company and was hanged up on twice.  Completely unacceptable behavior for a company that values transparency.  Anyone who calls: ###-###-#### should be able to talk to a employee during regular businesses hours.
The fact remains, if [redacted] is not the ones responsible for the ads then it points to [redacted] who is working with YOU to provide the unwanted ads based in false behavior information to [redacted].   The Ad networks pick up on your recommendations to [redacted] and Depend diaper ads are on my browser.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for the opportunity to respond to this complaint.  Although the information in the complaint is vague, let me start by saying that, while I am empathetic to the complainant's frustrations, Ghostery is in no way responsible for any of the actions he alleges.  Ghostery's privacy...

enhancing tool actually supports transparency and control to the consumer.  Our free privacy tool, also called Ghostery, is the world's most popular consumer privacy tool, having been downloaded more than 40 million times.  It's purpose is to reveal to the consumer all the invisible tracking that is occurring on any given website and then empower the consumer with control over that tracking, e.g. he can block the tracking by any of the third parties on that site.
To be clear, we do not do any tracking, nor to we enable third parties to track a consumer.  We simply make that invisible activity visible to the consumer so he/she can exercise control over it.  
As to [redacted] serving behavioral advertisements based upon his browsing activities, I can't speak to the online practices of another company. I am quite happy to discuss this further and only wish that he had emailed us to ask what our involvement in the digital ecosystem might be.  We are advocates for full consumer transparency, so consumers can be well informed about a company's digital practices and therefore make the right decisions for himself as they pertain to those digital practices.
Sincerely,
[redacted] 
[redacted]

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