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EvolveFISH

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EvolveFISH Reviews (1)

Initial Business Response /* (1000, 14, 2015/11/26) */
This is a valid complaint and we at EvolveFISH apologize for the delay in getting this order out on time. It was shipped on November 13th with some extra merchandise added for the inconvenience AND the order amount was fully...

refunded.
EvolveFISH moved its entire operation starting in early October, which took two weeks to complete. We got behind on shipping the backog of orders that had accumulated and posted a message on our website saying that we were trying to get caught up as soon as we could. We have worked extremely hard to get back on track and take our customer service issues very seriously.
I hope this helps.
[redacted]
Co-Owner, EvolveFISH
(XXX) XXX-XXXX
Initial Consumer Rebuttal /* (2000, 16, 2015/12/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am fully satisfied with the business's response. However, I'd like to state that when I placed my order on October 21st, I saw no message posted on their website concerning a recent relocation and resultant backlog, and neither was I informed of this by their employee when I spoke with her on November 2nd. At that time she only stated to me that they had become "very busy lately" and promised to ship my merchandise by the end of that week, which did not happen.
I'd like to thank Revdex.com for their most helpful assistance in resolving this matter.

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Address: 3440 Youngfield St. #422, Wheat Ridge, Colorado, United States, 80033-5245

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