Ex Officio Inc Reviews (4)
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Address: Tukwila, Washington, United States, 98168-1986
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Address: Tukwila, Washington, United States, 98168-1986
Phone: |
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Web: |
www.exofficio.com
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Add contact information for Ex Officio Inc
This matter has been solved and I no longer need your servicesThe company refunded my moneyI thank You for your assistance! *** ***
Subject: Complaint ID# ***Hi,I am
writing in regard to the above complaintI understand that the complaint has been closed, but it has not been resolvedThough the company claimed that they would contact me to resolve this, I have received absolutely no communication from them with regard to the defective productI did not respond because I was waiting for them to reach out.Can this claim be reopened?Best,Stefani ***
We apologize for the experience our customer has had with our product and the service they have received to date. Exofficio will respond to the customer privately and be sure that their concerns are addressed and the customer is satisfied. Thank you,
[redacted]DOCUMENT ATTACHED[redacted]My apologies for the delay in response here. It appears this customer was credited within our standard timeframe for refunds and I have attached the return invoices here. The product was sent to us with 4 different return orders hence the multiple credit memos.