Excel Builders Inc

After talking to the customer on Friday August 7th, we went to and made a small adjustment to the Shower Door an repaired the Siding to the homeowners SatisfactionWe should him how the gaps in the Hardi Siding were consistent with the rest of the houseHe seemed satisfied and paid us the
balance due

Complaint: ***I am rejecting this response because:
I received an email stating that you are closing this complaint. Just a few facts from the contractors comments that are not true:
1. I called him on Thursday August 6th and also text him after no return calls
2. Phil did not call me Friday morning until I told him to call me by text. He text me that "he was hanging out with his grand kids and would take care of my issues on Monday August 10th). It took a number of text before he called me and spoke to me
3. He did not show up on-time on Monday August 10th and I was left to supervise his two workers. Phil showed up after the work was done and he knew I wasn't happy about the situation. I had called numerous siding contractors to get quotes to repair the mess his crew left but the certified Hardie Siding contractors don't do patch work so I was stuck with this contractor. He told numerous lies about the siding and when I asked his workers they told me a different story.
4. Phil has a clause in his contracts that states any disagreements in the payment, the homeowner has to pay all legal cost regardless of outcome. That is the only reason I paid him in full because I don't have the time to be in court and I was hoping he was a man of integrity and good morals which he has proved not to be
5. My complaint should show up on your website so others will not be taken in or cheated by this contractor. You have a post there now of how he cheated another person and hasn't returned or completed the work.Sincerely,*** ***