Excell Computers

We have been out to the customers at least or times to resolve the nicks on the bottom of her cabinetsWe initially stained the nicks to matchShe was not happyWe then found upgraded trim that the cabinet manufacture recommended which we did take out to the customer prior to installing them and the customer was fine with the trim, but when we went out to install the trim, the customer refused itThe trim was very close in color but maybe a slight dye lot offWe then purchased custom trim and had them custom stained matched to the cabinetsAgain very close in color, but the customer refusedWe did install a whole new tub/shower tile encloser valued at $with no charge for the customer for her inconvienance which she gladly acceptedWe also installed tile in her downstairs bathroom floor which she decided to do later in the project but refused to pay after the completion,valued at $We now believe she wants the trim from the manufacture we sent out the first time, which we would be willing to go back out and install themWe have made several attempts to contact for resolution, the customer has not returned our calls