Excellent Motor Group Inc.

To whom it may concem,When the customer purchased the vehicle it was priced accordingly reflecting the *** value.We were unaware of any problems at the time and therefore could not have disclosed informationunavailable to usThe vehicle was sold which is compliant to Hawaii State Lemon
Lawsbeing that the model year was over years oldThe Hawaii State Sales Agreement was signed bythe customer next to the portion specifuing the vehicle was being sold as-isIt states that all futurerepairs are the responsibility of the new ownerWe did try to help address the customers concemregarding repair at no cost to the customer out ofgood faith.It is for these reasons we feel that it is not in our obligation to provide a refund or payoffthevehicle's loanThank you

This dealership sold us an overpriced faulty vehicle that had excessive amount of costly repairs Problems with the vehicle was not disclosed to usI39ve been told by repairs shop technicians both concerned that in time the vehicle will not be safe to drive on the road

I bought a car from Excellence Motors Group located on Dilligham Boulevard in Honolulu It is a Toyota Highlander They sold me a car that they said is in good condition with no mechanical problems I contract a loan from USAA to buy the car at $14, When I started the car the next day, is was smoking really bad They dealer told me that it is because he put some engine cleaning lubricant in the gas tank, and that it should clear up in a week or so But it did not clear up I took the car to Toyota dealership for a diagnostic, and I was told that there is a lick in the engine, and the damage will cost about $ I contacted the dealer to see if he can arrange a trader in for me to get another car, but he did not want to helpThe dealership address: Dillingham Blvd Bldg 2, in Honolulu, HI