On July 11, Nancy H [redacted] had come in with her husband looking at our [redacted] RXwith 83k milesMrsH [redacted] had drove in with a [redacted] RDX which she was looking to trade inAfter taking the [redacted] for a test drive she had heard a noise at idle while the vehicle was in reverse Our mechanic looked the vehicle over and found a motor mount showing signs of wearWe informed MrsH [redacted] we will replace the mountIn the mean time we did an evaluation on her trade and found on the [redacted] that the vehicle was involved in a major collision with airbags deployed and accident indicatorDo to the history on [redacted] , the vehicle does have a diminished valueThat being said, we gave MrsH [redacted] $for her trade, she wanted the difference between our vehicle and hers to be $with all fees which we honoredThe [redacted] had a retail value of $21,128, we sold the vehicle to her at $Before coming to an agreement, we had showed her a clean [redacted] for the [redacted] and we also have a clean Autocheck with no accidentsPaperwork was signed and the vehicle was picked up acouple of days later after we replaced the mountIn conclusion we have decided to accommodate MrsH [redacted] with a check of $500, even though we didn’t have any wrong doing, which we can mail or she can pick it up in personAny questions, please call me at ###-###-####, Manager at Fantasy Auto Sales
On July 11, Nancy H [redacted] had come in with her husband looking at our [redacted] RXwith 83k milesMrsH [redacted] had drove in with a [redacted] RDX which she was looking to trade inAfter taking the [redacted] for a test drive she had heard a noise at idle while the vehicle was in reverse Our mechanic looked the vehicle over and found a motor mount showing signs of wearWe informed MrsH [redacted] we will replace the mountIn the mean time we did an evaluation on her trade and found on the [redacted] that the vehicle was involved in a major collision with airbags deployed and accident indicatorDo to the history on [redacted] , the vehicle does have a diminished valueThat being said, we gave MrsH [redacted] $for her trade, she wanted the difference between our vehicle and hers to be $with all fees which we honoredThe [redacted] had a retail value of $21,128, we sold the vehicle to her at $Before coming to an agreement, we had showed her a clean [redacted] for the [redacted] and we also have a clean Autocheck with no accidentsPaperwork was signed and the vehicle was picked up acouple of days later after we replaced the mountIn conclusion we have decided to accommodate MrsH [redacted] with a check of $500, even though we didn’t have any wrong doing, which we can mail or she can pick it up in personAny questions, please call me at ###-###-####, Manager at Fantasy Auto Sales