The car was towed in to our shop from their mechanics shop because he couldn't find out what was going onWe found one of the idler pulleys destroyedThat caused the engine to jump time and now the car has bend valvesThe customer stated that she replaced the timing belt 1/weeks agoThe part that failed is included into the timing belt kitShe needs to take the car back to the shop that they replaced the timing belt and they should take care of it, it must be under warrantyI don't see a reason for a complain on our store, we didn't do the jobCustomer still responsible for diagnostics and indoor storage
The car was towed in to our shop from their mechanics shop because he couldn't find out what was going on. We found one of the idler pulleys destroyed. That caused the engine to jump time and now the car has bend valves. The customer stated that she replaced the timing belt 2 1/2 weeks ago. The part...
that failed is included into the timing belt kit. She needs to take the car back to the shop that they replaced the timing belt and they should take care of it, it must be under warranty. I don't see a reason for a complain on our store, we didn't do the job. Customer still responsible for diagnostics and indoor storage.
The car was towed in to our shop from their mechanics shop because he couldn't find out what was going onWe found one of the idler pulleys destroyedThat caused the engine to jump time and now the car has bend valvesThe customer stated that she replaced the timing belt 1/weeks agoThe part that failed is included into the timing belt kitShe needs to take the car back to the shop that they replaced the timing belt and they should take care of it, it must be under warrantyI don't see a reason for a complain on our store, we didn't do the jobCustomer still responsible for diagnostics and indoor storage
The car was towed in to our shop from their mechanics shop because he couldn't find out what was going on. We found one of the idler pulleys destroyed. That caused the engine to jump time and now the car has bend valves. The customer stated that she replaced the timing belt 2 1/2 weeks ago. The part...
that failed is included into the timing belt kit. She needs to take the car back to the shop that they replaced the timing belt and they should take care of it, it must be under warranty. I don't see a reason for a complain on our store, we didn't do the job. Customer still responsible for diagnostics and indoor storage.