Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]This complain is slowly snowballing out of controlThe original issue was me buying a 16k watch sold as " in mint condition" that ended up being badly damagedHow could an authorised AP dealer miss such a bad dent ? The seller definitely knew about it, but kept it for himself when asking if anything was sketchyEven if the item is pre owned, the seller HAS to be honest when selling such an expensive pieceIt's clearly and hidden defectHow can I trust the seller to fix my watch after he lied to be about the watch's condition ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]This complain is slowly snowballing out of control The original issue was me buying a 16k watch sold as " in mint condition" that ended up being badly damagedHow could an authorised AP dealer miss such a bad dent ? The seller definitely knew about it, but kept it for himself when asking if anything was sketchyEven if the item is pre owned, the seller HAS to be honest when selling such an expensive pieceIt's clearly and hidden defectHow can I trust the seller to fix my watch after he lied to be about the watch's condition ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
[redacted] purchased a Audemars Piguet Royal Oak Offshore from us, the watch that he purchased was pre owned it was not brand newThe watch was in perfect working condition before shipmentAll of our watches come with a one year warranty and we ONLY use original manufacture parts to repair them [redacted] went Audemars Piguet to get a link removed and they told them that the watch had a damaged crown, instead of calling us and fixing the issue and getting the service for free he decided to give it to them and pay $for the repairIf he would have contacted us before giving it to them he wouldn't have had to pay a single dollarThis is our first ever complaint in years in business [redacted] said that he will stop the complaints when we will send him a free buckle and a free rubber strap for his watch a value of $1,which we cannot do because we do not give out free accessories on watchesIf this will keep on going I will have to give this over to my attorney b ecause it is not fair for us to have a customer leaving negative reviews and demanding free things when he is the one that paid for a repair that he couldov gotten for freeIf he wants he can send us the watch back and we will refund him his money but first he will have to remove all negative reviews from the Internet
[redacted] has purchased a PRE OWNED Audemars Piguet Royal Oak Offshore Chronograph form us, before shipment we inspected the watch to see if it was running perfectly as we do with all of our time pieceswhen we shipped it out to [redacted] he emails us saying that the watch was damaged and that we have lied and ripped him offHe then asked us to send him a free rubber band and a deployment buckle that is a value of $1000.00, he then says that the watch was opened by an unauthorized service rep from [redacted] when in reality it wasAll of our watches come with a year warranty, the customer decided to send the watch to [redacted] and pay for the "damages" instead of sending it back to us free of chargethe watch was pre owned and it was running and working perfectly before shipmentif he would have sent us the watch instead we would have repaired it for freewe have been in business for years and this our first Revdex.com complaint, we have over million dollars in merchandise and we have a store from in midtown manhattani hope that we can resolve this issue but he in order for us to do that he wants free things that we cannot offer himhe did not even tell us that he was having an issue with the watch he did not warn us he just sent it straight to [redacted] without contacting usAs I stated before we have a year warranty and he did not have to pay for the service or repair but he chose to pay with someone else
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I'm definitely rejecting the response made by the sellerBeside the documents I already provided, here are some more pictures showing how EXCLUSIVE TIME NYC treats his customers.You can clearly see on that picture from the website where I bought the watch from that it has been dropped badly on the crownAn impact on the crown is a serious problem, and the watch has been sold has "mint condition" The seller keeps saying the watch has been serviced and fixed by an authorised dealer in NYCAfter visiting the official boutique of AP, we couldn't find any history of any type concerning that case's numberAs said before, authorised dealers are the only stores that carry official AP parts As proved earlier with an official AP quote, the crown was damaged, the screws were messed up, making the watch not water proof anymore since the case has been opened and only AP dealer could change the joints Please see below how nice the seller gets back to me after spending 16k in his business, and telling him I will report him to the Revdex.com if he doesn't want to accept the fact that the dent is clearly visible on the picture he sent before processing payment Let me know if anything else is needed Best * ** [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]This complain is slowly snowballing out of controlThe original issue was me buying a 16k watch sold as " in mint condition" that ended up being badly damagedHow could an authorised AP dealer miss such a bad dent ? The seller definitely knew about it, but kept it for himself when asking if anything was sketchyEven if the item is pre owned, the seller HAS to be honest when selling such an expensive pieceIt's clearly and hidden defectHow can I trust the seller to fix my watch after he lied to be about the watch's condition ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]This complain is slowly snowballing out of control The original issue was me buying a 16k watch sold as " in mint condition" that ended up being badly damagedHow could an authorised AP dealer miss such a bad dent ? The seller definitely knew about it, but kept it for himself when asking if anything was sketchyEven if the item is pre owned, the seller HAS to be honest when selling such an expensive pieceIt's clearly and hidden defectHow can I trust the seller to fix my watch after he lied to be about the watch's condition ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
[redacted] purchased a Audemars Piguet Royal Oak Offshore from us, the watch that he purchased was pre owned it was not brand newThe watch was in perfect working condition before shipmentAll of our watches come with a one year warranty and we ONLY use original manufacture parts to repair them [redacted] went Audemars Piguet to get a link removed and they told them that the watch had a damaged crown, instead of calling us and fixing the issue and getting the service for free he decided to give it to them and pay $for the repairIf he would have contacted us before giving it to them he wouldn't have had to pay a single dollarThis is our first ever complaint in years in business [redacted] said that he will stop the complaints when we will send him a free buckle and a free rubber strap for his watch a value of $1,which we cannot do because we do not give out free accessories on watchesIf this will keep on going I will have to give this over to my attorney b ecause it is not fair for us to have a customer leaving negative reviews and demanding free things when he is the one that paid for a repair that he couldov gotten for freeIf he wants he can send us the watch back and we will refund him his money but first he will have to remove all negative reviews from the Internet
[redacted] has purchased a PRE OWNED Audemars Piguet Royal Oak Offshore Chronograph form us, before shipment we inspected the watch to see if it was running perfectly as we do with all of our time pieceswhen we shipped it out to [redacted] he emails us saying that the watch was damaged and that we have lied and ripped him offHe then asked us to send him a free rubber band and a deployment buckle that is a value of $1000.00, he then says that the watch was opened by an unauthorized service rep from [redacted] when in reality it wasAll of our watches come with a year warranty, the customer decided to send the watch to [redacted] and pay for the "damages" instead of sending it back to us free of chargethe watch was pre owned and it was running and working perfectly before shipmentif he would have sent us the watch instead we would have repaired it for freewe have been in business for years and this our first Revdex.com complaint, we have over million dollars in merchandise and we have a store from in midtown manhattani hope that we can resolve this issue but he in order for us to do that he wants free things that we cannot offer himhe did not even tell us that he was having an issue with the watch he did not warn us he just sent it straight to [redacted] without contacting usAs I stated before we have a year warranty and he did not have to pay for the service or repair but he chose to pay with someone else
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I'm definitely rejecting the response made by the sellerBeside the documents I already provided, here are some more pictures showing how EXCLUSIVE TIME NYC treats his customers.You can clearly see on that picture from the website where I bought the watch from that it has been dropped badly on the crownAn impact on the crown is a serious problem, and the watch has been sold has "mint condition" The seller keeps saying the watch has been serviced and fixed by an authorised dealer in NYCAfter visiting the official boutique of AP, we couldn't find any history of any type concerning that case's numberAs said before, authorised dealers are the only stores that carry official AP parts As proved earlier with an official AP quote, the crown was damaged, the screws were messed up, making the watch not water proof anymore since the case has been opened and only AP dealer could change the joints Please see below how nice the seller gets back to me after spending 16k in his business, and telling him I will report him to the Revdex.com if he doesn't want to accept the fact that the dent is clearly visible on the picture he sent before processing payment Let me know if anything else is needed Best * ** [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***