Executive Career Partners International

I called the client on Saturday, Aug He told me he received his refund Case closed

Revdex.com: I did speak with ECP and we came to an agreement...however, I have yet to receive the refund they promised I am only saying this has been resolved satisfactorily with the contingency that I receive the refund(reference to complaint ID [redacted] ) Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

After gathering all the facts, ECP and the client have arrived at a mutually agreeable resolution The client has agreed to corroborate that this dispute has been amicably settled

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11102609, and find that this resolution is satisfactory to me Sincerely, [redacted]

This complaint came in Monday, March Never before had she asked for any kind of a refund In fact, we had a progress meeting scheduled with her for later is the week of March I called her immediately upon receipt of the complaint and after a day of phone tag, we reached an amicable resolution She has agreed to inform you that the dispute has been amicably resolved

Complaint: [redacted] I am rejecting this response because: I reached out to [redacted] directly and specifically requested my money back based on his companies money back guarantee language in his contract [redacted] just said that he had to wait and talk to the sales rep, [redacted] ***, who was on vacation He promised to call me back after they had spoken [redacted] never called me back, so his claim that he attempted to reach me is false [redacted] ***, however did call me back and I told him that I wanted to exercise the MBG [redacted] said that he would have to talk to [redacted] and that one of them would call me back Well, I have never received a call or any correspondence from them or anyone from their firm The bottom line is that their contract guaranteed my money back if I was not satisfied with their services This was their main selling point My original complaint details the chronology of events On another note, I have to express my dissatisfaction with this business practice in general If you are going to sell resumes, websites and letters than stick with that program, but when you make claims that you generally find jobs for people based on your firms network of recruiters and the "Non published" market and find jobs for people within months, this is just misleading and wrong Their are a lot of extremely qualified folks out there desperately seeking employment This firm is trolling the internet trying to find the unsuccessful job seekers not unlike they predatory lenders from the housing bubble Sincerely, [redacted]

This complaint has been resolved and the client has agreed to corroborate this statement

The refund was made on July 25th via a credit to his account There was no dispute We owed him the money and we paid it

I have spoken with Mr [redacted] and this matter has been resolved to our mutual satisfaction He agreed to corroborate this statement