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Executive Homes Reviews (3)

Executive framers stealing lumber from my home site
Executive is building a home next to where I am building a home by a different builder (thank god!). My neighbor saw their framers come a still 4x6 boards from my home site and carry them over to their site where they are framing their house. They will steal from you. I contacted Executive about this but, they would not own up to it. That's their policy to not own up to their complaints and be honest. I would never do business with an unethical company. Everyone I know that has bought a hose from Executive wishes they had never met them.

I am rejecting this response because: Because their Lying about what the A.C. Installer said .Or the A.C. Installer is lying to [redacted] ? He came in agitated The A.C. Man , he said he was told no air was coming out , And he had other jobs more important. The air was coming out . just not cold air . THis a.c. guy asked me to check the vents to see if their closed , I did . Non were . he then when on to tell us both that in order for this unit to work , we would have to do a series of off and on adjustments and wait fifteen min. then turn it back on . then go outside check to see if the coils are frosted up ? Then re- set   the thermastate to get it to work correctly. Then he did go out and spray water on the A.C. and told us we have to do that daily ,if not more often through out the day ? I told him ! We are not going to do any of that , We paid for a functional A.C. and heating system and that is what we will get . He walked away , Agitated jerking the Hose around and came back in and told us the a.c. he installed is just to small for this house . The cielings are to  high , and the house is too big . We must buy a bigger unit , or HE can put another next to the one he installed that does not work ? We both repeated again we are not , and you will at your cost do it right .  [redacted] My wif said [redacted] called once . But I did not return the call simply do to the fact he made it clear he was not going to fix the problem , and two it takes several phone calls and months to do anything with them . [redacted] admitted it on her response , After six months maybe longer the driveway and tons of other neglected  RE do's are not done ! We could not go through the wait on triple digit heat . And what kind of excuse is that we have several children in the house that want to be comfortible? We purchased the house for just that reason . We had a Second opinion on the Very High energy [redacted] . It is way too high because it is running full blast , and still is not enough .Also the small a.c. unit will have a very short life , do to being over worked. We both heard This [redacted] person on his advice , including my twelve year old Grandson . We have been under advice from a Attorney , And we have tons of photos , and proof ! Including the un ethical thievery of the Maintenance workers they sent to do the set up of our home . We have proof they stolen a Brand new pry bar and a brand new garden hose . They used both to do the work , I am assuming they may have thought it was theirs ? to start with . But when I asked for them to be returned , I have yet to see them ! Refusing to return them is called theft in a court of law , From the advice we are receiving ! We will under advice get a written second opinion and amount to do the job's correctly . Then retain this Attorney To get our Money back . My wife does treat every one very kindly , But she could not deal with Executive homes any more . She is still on sedatives and anti depression Medication . We have all the statements from her Doctor , DR. [redacted] ! This is her home ,she waited for ,, For 52 year's I could never give her a good home . She had to live in near condemed homes or apartments .She is very hurt . She worked very hard to get her home ! Went through several Businesses to try and find the right sellers . She is just not experienced enough to see through the very experience shady one's ! I am mad at myself for not getting involved at the first . But she wanted to do this on her own . According to My Dr. I am not long for this world , two open hearts surgery , Fragile Diabetes From Dioxin poisening , according to the V.A. Doctors ! And the start of Cancer . , She and I want her to get that experience In able to raise our four Grand babys . Nothing like getting the worse right out of the Chute ! We will now proceed , with most likely a Attorney !

To Whom it May Concern,Mr. [redacted] called our office on June 1, 2017 and spoke to [redacted].  Mr. [redacted] was quite angry and said that his AC unit wasn't working and his house was hot.  [redacted] told him he would contact our installer and call him back.  [redacted] had contact with our AC...

contractor, [redacted] with Affordable Air that evening at 6:20.  [redacted] had been out to the [redacted] home and found that cold air was coming through the vents.  He found that the problems were that they were waiting until it was too hot before they turned the air on.  Their home is just too big to cool down after allowing it go get so hot.  [redacted] also found that the coil was icing up from working too hard (because of waiting too long to turn on), there were several floor registers closed, and the filters were dirty.  When leaving he also noticed that the condensing unit outside was covered with dirt.  [redacted] took a hose and sprayed it off to try to clean it.  [redacted] called for Mr. [redacted]) the next day and instead spoke to Mrs. [redacted]).  She told [redacted] that [redacted] was sleeping and she would have him call when he got up.  Although we cannot remember how much time passed, [redacted] realized he had never heard back from [redacted] so he called again.  Once again, [redacted] said [redacted] was asleep and she would have him call back.  To date, [redacted] never returned both of [redacted]'s calls.  I might add that on both occasions [redacted] was nothing but pleasant which is exactly how she was this entire project.  In regards to the [redacted]s being $700 - $800 per month.  The new home is 2,532 sq ft with 6 people living there so I don't think that is unreasonable. It's also higher, I'm sure, since they are home all day. I have been aware of the asphalt at the entrance to the driveway.  I have spoke to [redacted] many times and I have assured her this will be redone.  This job was completed in one of the wettest winters I can remember and I apologize but the asphalt at the entry should have been installed when it dried out.  Unfortunately the [redacted]' could not move in until it was done, hence we put it in this winter.  My promise still stands that I will have my contractor repair the entry.  I want nothing more than the [redacted]' and their grandchildren to enjoy their home.  Please let us know if I can answer any other questions. Sincerely,[redacted]

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Address: 4680 Mexico Rd, Saint Peters, Missouri, United States, 63376-1607

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