Executive Real Estate, Inc.

Complaint: ***
I am rejecting this response because:
Sincerely,
by dealster" in_rurl="http://s.ltmmty.com/click?v=VVM6ODY4Nzg6NDpzZWFuOjhlYjY2NmZlNWZhZmNkYjE...⇄ id="_GPLITA_0" href="#">*** ***

I am the Broker of Record of Executive Real Estate *** *** *** was working with an salesperson of my firm This complaint is false I have never met the buyer, *** *** *** I have also never showed any homes to him After viewing many homes with his
agent and unsuccessful negotiations on a home for four weeks this buyer made an offer on a home and continued to renegotiate terms verbally Furthermore, the buyer attempted to modify terms such as no deposit being due until inspections were fully satisfactory to his standard and all work being complete by homeowner, extend the negotiation period after inspections for additional time, etc Therefore, through the buyer's course of actions during the purchasing process the Seller's agent felt a mistrust on the intent of the buyer As a broker to the salesperson on this transaction, I offered assistance to aide in his negotiations Once the seller verbally accepted terms, the buyer rescinded his counter offer verbally and offered over $10,less The seller's agent declined this action on behalf of the seller and claimed our offer outrageous After the initial offer in writing, there was no terms formally presented in writing to the seller
The lack of conviction of the Buyer's offer and refusal to commit to his offers in writing resulted in a stand still of the progress of the offer Sean and I determined he would be best suited to be released from his agents contract and I signed a release on behalf of the agent in my firm This buyers expectations could not be met, The release was conditional that if the home that his agent had negotiated came to a closed sale that the agent that spent the weeks of showing and negotiating on his behalf would be compensated for such I have read all the notes and all of the negotiations and consulted with the Listing office on this particular property The Sellers agent expressed extreme concern as to the logistic nature of the negotiations and that the Seller was concerned to get into a contract with such actions taking place prior to even an accepted written contract Customer Information:*** *** *** *** *** ***
*** * ** ***Daytime Phone: *** ***Evening Phone: *** ***E-mail: ***The details of this matter are as follows:Complaint Involves:Contract Disputes Customer’s Statement of the Problem:Hello, I was looking for a home for the first time and got in touch with Executive Real Estate to start searching for homesAt first it seemed good and I thought my realtor was nice and helpfulI signed the exclusive Buyer Realtor agreement because I thought it would be good for meI did not research their firm properly, which was a mistakeWhile the showing of the houses was pleasant and fruitful enough, when I found a house I liked, it all went downhillWhat followed was a string of bad advice, misinformation, bad representation and bullyingI want to break free of the contract so I could start again with the house I like with another brokerage firm who will give better advice and represent me better, but the top realtor of the firm, *** ***, does not want to make this possibleI have email evidence of these claims as well, if they are required for further credibilityComplaint Background:Product/Service: Home Buying RepresentationPurchase Date: 1/25/2015Problem Occurred: 2/3/2015Model: Account Number: Order Number: Talked to Company: 3/25/2015Talked to Company (2nd): 3/26/2015Name of Salesperson:*** *** Purchase Price: $0.00Disputed Amount: $0.00 Desired Settlement: I want to be released from the exclusive buyers contract with Executive Real Estate and be able to purchase the home I desire with another brokerage firm that will represent me better and give me better advice

I am the Broker of Record of Executive Real Estate.  [redacted] was working with an salesperson of my firm.  This complaint is false.  I have never met the buyer, [redacted].  I have also never showed any homes to him.  After viewing many homes with his agent...

and unsuccessful negotiations on a home for four weeks this buyer made an offer on a home and continued to renegotiate terms verbally.  Furthermore, the buyer attempted to modify terms such as no deposit being due until inspections were fully satisfactory to his standard and all work being complete by homeowner, extend the negotiation period after inspections for additional time, etc.  Therefore, through the buyer's course of actions during the purchasing process the Seller's agent felt a mistrust on the intent of the buyer.  As a broker to the salesperson on this transaction,  I offered assistance to aide in his negotiations.  Once the seller verbally accepted terms, the buyer rescinded his counter offer verbally and offered over $10,000 less.  The seller's agent declined this action on behalf of the seller and claimed our offer outrageous.  After the initial offer in writing, there was no terms formally presented in writing to the seller.  The lack of conviction of the Buyer's offer and refusal to commit to his offers in writing resulted in a stand still of the progress of the offer.  Sean and I determined he would be best suited to be released from his agents contract and I signed a release on behalf of the agent in my firm.  This buyers expectations could not be met,  The release was conditional that if the home that his agent had negotiated came to a closed sale that the agent that spent the weeks of showing and negotiating on his behalf would be compensated for such .    I have read all the notes and all of the negotiations and consulted with the Listing office on this particular property.  The Sellers agent expressed extreme concern as to the logistic nature of the negotiations and that the Seller was concerned to get into a contract with such actions taking place prior to even an accepted written contract. Customer Information:[redacted] [redacted] 
[redacted] [redacted]Daytime Phone: [redacted]Evening Phone: [redacted]E-mail: [redacted]The details of this matter are as follows:Complaint Involves:Contract Disputes Customer’s Statement of the Problem:Hello, I was looking for a home for the first time and got in touch with Executive Real Estate to start searching for homes. At first it seemed good and I thought my realtor was nice and helpful. I signed the exclusive Buyer Realtor agreement because I thought it would be good for me. I did not research their firm properly, which was a mistake. While the showing of the houses was pleasant and fruitful enough, when I found a house I liked, it all went downhill. What followed was a string of bad advice, misinformation, bad representation and bullying. I want to break free of the contract so I could start again with the house I like with another brokerage firm who will give better advice and represent me better, but the top realtor of the firm, [redacted], does not want to make this possible. I have email evidence of these claims as well, if they are required for further credibilityComplaint Background:Product/Service: Home Buying RepresentationPurchase Date: 1/25/2015Problem Occurred: 2/3/2015Model: Account Number: Order Number: Talked to Company: 3/25/2015Talked to Company (2nd): 3/26/2015Name of Salesperson:[redacted] [redacted] Purchase Price: $0.00Disputed Amount: $0.00 Desired Settlement:                      I want to be released from the exclusive buyers contract with Executive Real Estate and be able to purchase the home I desire with another brokerage firm that will represent me better and give me better advice

Complaint: [redacted]
I am rejecting this response because:
Sincerely,[redacted]

Review: Hello,

I was looking for a home for the first time and got in touch with Executive Real Estate to start searching for homes. At first it seemed good and I thought my realtor was nice and helpful. I signed the exclusive Buyer Realtor agreement because I thought it would be good for me. I did not research their firm properly, which was a mistake. While the showing of the houses was pleasant and fruitful enough, when I found a house I liked, it all went downhill. What followed was a string of bad advice, misinformation, bad representation and bullying. I want to break free of the contract so I could start again with the house I like with another brokerage firm who will give better advice and represent me better, but the top realtor of the firm, [redacted], does not want to make this possible. I have email evidence of these claims as well, if they are required for further credibilityDesired Settlement: I want to be released from the exclusive buyers contract with Executive Real Estate and be able to purchase the home I desire with another brokerage firm that will represent me better and give me better advice

Business

Response:

I am the Broker of Record of Executive Real Estate. [redacted] was working with an salesperson of my firm. This complaint is false. I have never met the buyer, [redacted]. I have also never showed any homes to him. After viewing many homes with his agent and unsuccessful negotiations on a home for four weeks this buyer made an offer on a home and continued to renegotiate terms verbally. Furthermore, the buyer attempted to modify terms such as no deposit being due until inspections were fully satisfactory to his standard and all work being complete by homeowner, extend the negotiation period after inspections for additional time, etc. Therefore, through the buyer's course of actions during the purchasing process the Seller's agent felt a mistrust on the intent of the buyer. As a broker to the salesperson on this transaction, I offered assistance to aide in his negotiations. Once the seller verbally accepted terms, the buyer rescinded his counter offer verbally and offered over $10,000 less. The seller's agent declined this action on behalf of the seller and claimed our offer outrageous. After the initial offer in writing, there was no terms formally presented in writing to the seller.