I used this company to clean a septic line to an old septic tank which we use for grey water disposalThey charged me $for hrwork but were unable to clear the line or locate the tankI had a contractor come in and locate the tank then had it pumped out and had them return and they were able to clear the lineThis time the bill was also $for hrsworkGiven that both bills only had a generic description of the work and was not itemized, I questioned the 2nd billWhen I did they gave me the following breakdownThey charge $minimum for hours their water jetting services and another $if they use their camera to inspect the lineCustomers should be aware of this billing schedule as they do not itemize it on the bill
I used this company to clean a septic line to an old septic tank which we use for grey water disposal. They charged me $475 for 3.5 hr. work but were unable to clear the line or locate the tank. I had a contractor come in and locate the tank then had it pumped out and had them return and they were able to clear the line. This time the bill was also $475 for 2 hrs. work. Given that both bills only had a generic description of the work and was not itemized, I questioned the 2nd bill. When I did they gave me the following breakdown. They charge $350 minimum for 2 hours their water jetting services and another $125 if they use their camera to inspect the line. Customers should be aware of this billing schedule as they do not itemize it on the bill.
I used this company to clean a septic line to an old septic tank which we use for grey water disposalThey charged me $for hrwork but were unable to clear the line or locate the tankI had a contractor come in and locate the tank then had it pumped out and had them return and they were able to clear the lineThis time the bill was also $for hrsworkGiven that both bills only had a generic description of the work and was not itemized, I questioned the 2nd billWhen I did they gave me the following breakdownThey charge $minimum for hours their water jetting services and another $if they use their camera to inspect the lineCustomers should be aware of this billing schedule as they do not itemize it on the bill
I used this company to clean a septic line to an old septic tank which we use for grey water disposal. They charged me $475 for 3.5 hr. work but were unable to clear the line or locate the tank. I had a contractor come in and locate the tank then had it pumped out and had them return and they were able to clear the line. This time the bill was also $475 for 2 hrs. work. Given that both bills only had a generic description of the work and was not itemized, I questioned the 2nd bill. When I did they gave me the following breakdown. They charge $350 minimum for 2 hours their water jetting services and another $125 if they use their camera to inspect the line. Customers should be aware of this billing schedule as they do not itemize it on the bill.