Our company manages single family homes owned by various individualsEach property is unique and therefore it is critical that we are able to show each specific property as they come up for re-rentingWe have a number of built in safeguards to assure thisFirst, our lease spells out that we have "full and free access” during the last days of a lease for showing purposesSecond, our lease spells out that tenants cannot change the locks without our permission and without using an approved locksmithThird, our lease clarifies that we have a master key system in place since the master key is what we carry to visit and show properties [redacted] gave us notice that he was movingWe offered him an incentive to allow a lock box on the property so REALTORS around the city could show the propertyHe refused this opportunityThat put us in a position of having to do all of the showings ourselves Consequently we decided to have an open houseWe started advertising, a week in advance, for an "open house" on February 24that AMWe informed him of this via phone message and email message - neither of which was acknowledged Upon arrival at the property, we found that the locks had been changed and our master key no longer accessed the propertyWe went to the back door and it had been bolt locked/chained Knowing that [redacted] had not replied to our email or phone message we contacted our attorney to ask his adviceHe advised us that [redacted] ***'s breach of his lease would, if continued, cost the owner the right to market for the agreed day period and therefore a charge for that time period would be reasonable to request in court and that we should advise [redacted] of this fact We did so via [redacted] mail [redacted] finally respondedAt first he denied changing the locks, but finally admitted that he had done so We agreed to let him replace his locks with approved correctly keyed locksThis was done on March 6thWe once again ran an ad for an open house and held it on March 10th The house therefore was delayed from Feb 24th through March 10th or daysIt is our job to protect the [redacted] from tenants and their damages, whether those damages are from rent, rent loss, or property damageProvided that we have no other showing issues, it is our intent to only charge [redacted] the actual lost marketing time of days
During their tenancy, the tenant did not report a loose and leaking toilet and a hole in the wall where they damaged the tub Upon move out some damage was noted to the bathroom floor but the actual cause could not be determined until the repairmen were into the actual repairs We feel that the tenant should be responsible for damage cause under his watch because it would have been much less significant had it been reported earlyThat being said, we have been willing all along to work with the tenant on an acceptable resolution but they refused to discuss the matter with us in order to come to an agreeable solution We have called to do so several times and they would not discuss it.In their complaint, they also omitted the damage to the vanity which was also on their move out and discussed with them at that time The repair cost was $labor and $in parts They acknowledge owing for carpet cleaning and deodorizing which was $$ If we eliminate the charges that they dispute, and include the vanity repair, they would receive a refund of $We would agree to this
If you are looking for a really good property manager, I highly recommend Brown P [redacted] and his staff at Executives, Realty Group I was a home builder and had a wonderful house go without a buyer following the building crunch After sitting empty for a few years, I decided to try the rental market and Brown was recommended to me by my Realtor I had heard that he was fair and thoroughly screened for good potential renters Having heard some horror stories from other builders about renters not paying and having to be evicted, I wanted someone who would thoroughly vet a prospective renterBrown and his team did that very well They also required a reasonable security deposit Brown's team took care of any issues that were not the renter's responsibility After the renter left, I decided to put the house back on the market and once again, Brown's team handled everything They saw that it was put back in like new condition and we did eventually get a contract, negotiated by Brown and his team My whole experience with Executives, Realty Group was exceptional!
Our company manages single family homes owned by various individualsEach property is unique and therefore it is critical that we are able to show each specific property as they come up for re-rentingWe have a number of built in safeguards to assure thisFirst, our lease spells out that we have "full and free access” during the last days of a lease for showing purposesSecond, our lease spells out that tenants cannot change the locks without our permission and without using an approved locksmithThird, our lease clarifies that we have a master key system in place since the master key is what we carry to visit and show properties [redacted] gave us notice that he was movingWe offered him an incentive to allow a lock box on the property so REALTORS around the city could show the propertyHe refused this opportunityThat put us in a position of having to do all of the showings ourselves Consequently we decided to have an open houseWe started advertising, a week in advance, for an "open house" on February 24that AMWe informed him of this via phone message and email message - neither of which was acknowledged Upon arrival at the property, we found that the locks had been changed and our master key no longer accessed the propertyWe went to the back door and it had been bolt locked/chained Knowing that [redacted] had not replied to our email or phone message we contacted our attorney to ask his adviceHe advised us that [redacted] ***'s breach of his lease would, if continued, cost the owner the right to market for the agreed day period and therefore a charge for that time period would be reasonable to request in court and that we should advise [redacted] of this fact We did so via [redacted] mail [redacted] finally respondedAt first he denied changing the locks, but finally admitted that he had done so We agreed to let him replace his locks with approved correctly keyed locksThis was done on March 6thWe once again ran an ad for an open house and held it on March 10th The house therefore was delayed from Feb 24th through March 10th or daysIt is our job to protect the [redacted] from tenants and their damages, whether those damages are from rent, rent loss, or property damageProvided that we have no other showing issues, it is our intent to only charge [redacted] the actual lost marketing time of days
During their tenancy, the tenant did not report a loose and leaking toilet and a hole in the wall where they damaged the tub Upon move out some damage was noted to the bathroom floor but the actual cause could not be determined until the repairmen were into the actual repairs We feel that the tenant should be responsible for damage cause under his watch because it would have been much less significant had it been reported earlyThat being said, we have been willing all along to work with the tenant on an acceptable resolution but they refused to discuss the matter with us in order to come to an agreeable solution We have called to do so several times and they would not discuss it.In their complaint, they also omitted the damage to the vanity which was also on their move out and discussed with them at that time The repair cost was $labor and $in parts They acknowledge owing for carpet cleaning and deodorizing which was $$ If we eliminate the charges that they dispute, and include the vanity repair, they would receive a refund of $We would agree to this
If you are looking for a really good property manager, I highly recommend Brown P [redacted] and his staff at Executives, Realty Group I was a home builder and had a wonderful house go without a buyer following the building crunch After sitting empty for a few years, I decided to try the rental market and Brown was recommended to me by my Realtor I had heard that he was fair and thoroughly screened for good potential renters Having heard some horror stories from other builders about renters not paying and having to be evicted, I wanted someone who would thoroughly vet a prospective renterBrown and his team did that very well They also required a reasonable security deposit Brown's team took care of any issues that were not the renter's responsibility After the renter left, I decided to put the house back on the market and once again, Brown's team handled everything They saw that it was put back in like new condition and we did eventually get a contract, negotiated by Brown and his team My whole experience with Executives, Realty Group was exceptional!