ExecutiveTickets.com

To whom it may concern: We strive for 100% satisfaction, every customer every vehicle We are truly disappointed when we fail to meet our goals and standards [redacted] and her son J [redacted] made me aware of three problems which we addressed When we were made aware of the a transmission issue Preferred Warranties, Inc paid for the repair; we paid for the deductible We were not aware of any preexisting issues with the truck Thank you for your time on this matter Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Revdex.com:Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below.The car dealer is not being honestA email was sent to [email protected] and there you will find proof that [redacted] was familiar with the problems with thetruck before this claim and before the purchaseThe car dealer is selling cars that are not in good condition and trying to make the warranty company pay for major repairs that are wrong with the autos [redacted] also paid the deductible with Cottman for the transmission rebuild and did not follow through with getting us intohis shop for the other repairs as promisedPlease read text and emails sent to the Revdex.com email addressI was not able to upload documents due to an error messageThe only way this situation can be resolved is for MJ Stone to return half of the purchase amount of $or we would like to take thetruck back to MJ Stone and they can return the $13,plus interest back to the loan company and our $1330.00.Please review Regards,

Thank you for the opportunity to respond to the above mentioned complaint. We strive for 100% satisfaction; when we fall short we are truly disappointedMs*** made me aware of three items relatively quickly after the purchase of the F150: a power driver’s window
issue, a 4X4 indicator light and a missing antenna, all of which are not warranty covered items, but issues I agreed to fix The onlystipulation was we want the shop that services our vehicles to perform the repairs; the antenna was ordered and shipped to Ms*** and Mr***. This, however, is the first I’m hearing of an engine or transmission issue. With that said, we include month/7,mile powertrain warranty with all of our vehicles which cover the engine and transmission. In addition, an extension of that warranty was purchased by Ms*** and Mr. *** which takes the term of the warranty up to months/30,miles. (Please see attachments.) Once a claim is opened through PWI the work can be performed wherever the customer would like. Thank you again for allowing me to respond. Should you need any addition information, please do not hesitate to contact me. Regards,*** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Revdex.com:Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The car dealer is not being honest. A email was sent to [email protected] and there you will find proof that [redacted] was familiar with the problems with thetruck before this claim and before the purchase. The car dealer is selling cars that are not in good condition and trying to make the warranty company pay for major repairs that are wrong with the autos.  [redacted] also paid the deductible with Cottman for the transmission rebuild and did not follow through with getting us intohis shop for the other repairs as promised. Please read text and emails sent to the Revdex.com email address. I was not able to upload documents due to an error message. The only way this situation can be resolved is for MJ Stone to return half of the purchase amount of $7500.00 or we would like to take thetruck back to MJ Stone and they can return the $13,999.00 plus interest back to the loan company and our $1330.00.Please review
Regards,

To whom it may concern:   We strive for 100% satisfaction, every customer every vehicle.  We are truly disappointed when we fail to meet our goals and standards.  [redacted] and her son J[redacted] made me aware of three problems which we addressed.  When we were made aware of the a transmission issue Preferred Warranties, Inc paid for the repair; we paid for the deductible.  We were not aware of any preexisting issues with the truck.   Thank you for your time on this matter.   Regards,