Exmark Manufacturing Co Inc

Product is not performing as it should
Exmark Lazer Z 52" is not performing as it should beBrand new unitI have taken it to the dealership of purchase and was given the run aroundSeveral attempts have been made to contact Exmark including their contact form on the website, phone calls, and even social media via *** where I posted a video of the issueExmark responded on *** to message them with the serial number and my phone number and stated I would be contacted back Monday ***I reached out again today to them and have yet to get a response