Experfy, Inc.

GreetingsWe are in receipt of Complaint # *** *** had contacted his credit card company, ***, to dispute the charge*** did their own investigation and determined that his case has no merit and *** *** had misstated the factsHe himself called his bank to cancel the
disputeWe are attaching the response by *** to *** *** for your referenceWe request that in the light of this, you also dismiss this complaintOn a different note, because of the charge back by our bank to ***, we still have not received the $2,that was returned to the client’s bankEven if this case were to have merit, we cannot refund the money we don’t have.Sincerely,*** ***Senior Account ExecutiveExperfy, Inc

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.?
[If you are rejecting the business's response please enter your rejection comments here.]Greeting,? This response is obviously not acceptableThe evidence attached is a very old oneAs I said clearly that I did dispute the payment but I did canceled this dispute later*** ? also mislead? me to do second dispute but it was not doable.The Experfy only selectively saw the very first document I send to them but ignored? all the rest documentationsI have also sent my bank account information to them, they just ignoredPlease find the information attachedYou can get confirmation from *** (1-###-###-####) ? and the money did in the possession of Experfy.? Regards,
*** *** **
?

GreetingsWe are in receipt of Complaint # *** *** had contacted his credit card company, ***, to dispute the charge*** did their own investigation and determined that his case has no merit and *** *** had misstated the factsHe himself called his bank to cancel the
disputeWe are attaching the response by *** to *** *** for your referenceWe request that in the light of this, you also dismiss this complaintOn a different note, because of the charge back by our bank to ***, we still have not received the $2,that was returned to the client’s bankEven if this case were to have merit, we cannot refund the money we don’t have.Sincerely,*** ***Senior Account ExecutiveExperfy, Inc

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
[If you are rejecting the business's response please enter your rejection comments here.]Greeting, This response is obviously not acceptable. The evidence attached is a very old one. As I said clearly that I did dispute the payment but I did canceled this dispute later. [redacted]  also mislead me to do second dispute but it was not doable.The Experfy only selectively saw the very first document I send to them but ignored all the rest documentations. I have also sent my bank account information to them, they just ignored. Please find the information attached. You can get confirmation from [redacted] (1-###-###-####)  and the money did in the possession of Experfy. Regards,
[redacted]