Expert Cleaning Concepts, Inc. Reviews (3)
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Expert Cleaning Concepts, Inc. Rating
Address: 3900 Pepperell Pkwy STE 105, Opelika, Alabama, United States, 36801-6164
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Revdex.com:
I finally received the check todayThank you!!!
Regards,
*** ***
Expert Cleaning Concepts , did a excellent job on my mother's house , called them on a Thursday got a verbal quote as well as several different packages they offered by email Booked the appointment over the phone for Monday got two friendly reminders about my appointment time and they came out and did a fantastic job passed the inspection and the Walk through Thank Expert Cleaning Concepts for helping make the sell house closed Friday May 11,so for all your cleaning needs give them a call super friendly service
We regret not to have fulfilled the client's needs and did within intelligible and professional means to amicably settle the issue within ourselvesECC does not offer a full refund mainly because we are a human labor intensive industryWe do not run a shirt or pizza company where a misprint in a
shirt or a burnt pizza warrants a reasonable full refund or full replacement of orderWe are small sized company of cleaners and we are not sure everyone understands the nature how our job operates very wellNo damage to property happened during the appointmentNothing lostNothing stolenWe initially offered the client a reasonable partial refund but she declined. In spite of intense human labor rendered during the initial Deep Scrub cleaning, operating cost and assurance to meet her utter satisfaction through a reclean appointment, We have sent the complainant, MsWilliamson, through regular mail, a full refund check for $last June 13, 2016. Through this public platform where this complaint is publicly posted, we hope to hear confirmation soon that the above mentioned full refund check was received by the complainant