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Expert Flooring Services

542 S Walnut Ave, New Braunfels, Texas, United States, 78130-5862

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Expert Flooring Services Reviews (%countItem)

It was a pleasure doing business with Gilbert M, owner of Expect Flooring Services. He took care of all our needs from beginning to end. The crew that came out did an outstanding job. Customer Service was A+.
Happy with our wood tile floors.

Expert Flooring Services Response • Feb 15, 2019

Thank you so much for this review! We strive to do our best every time with every opportunity. It was our pleasure to have worked with you and your family. These words are so awesome to hear. Thank you so much for trusting us with this flooring project! God is so good to us! Blessings to you and your family as well!

Expert Flooring Services of New Braunfels did an amazing job. They showed up when they said they would and finished the job in a very timely manner. They did a clean job and we are very satisfied with the quality of materials used.

Expert Flooring Services Response • Feb 15, 2019

Thank you so much! We appreciate y’all for the opportunity and these kind words of encouragement . These kind of posts keep us going and wanting to do better every day. It was a real pleasure to work with you both. God gets the glory here!

Gordon and Gilbert were so friendly and helpful! The guys did an amazing job on our floors! They were very professional and timely. Definitely felt like a family atmosphere. I couldn’t be happier!

Expert Flooring Services Response • Jan 29, 2019

Thank y’all so much *** family! We are blessed to have clients like you all walk through our doors. This is like good music to my ears. It was such an honor that you trusted us to do your flooring. You are greatly appreciated!

Great people to work with. I have installed 5 floors in other houses before so I am not a first timer. Received any sample I wanted and they were helpful in coming up with a good quality and good looking floor. Gilbert delivered the flooring and trim pieces into my garage!!......This was a new type flooring so I had a few questions.....Gordon was able to answer my questions and the one that was in question, he contacted the manufacture and came back with the answer the very next day! I would highly recommend these good folks for any of your flooring needs.....Thanks Expert Flooring are GOOD people....

We had several areas of our home worked on, wood flooring to replace carpet, tile to replace carpet and solid wood stairs and tile on the landing of the stairs to replace carpet. We thoroughly enjoyed working with Gilbert and three different crews for the three different areas. The work was done in a timely fashion and we are very happy with the outcome. I would highly recommend Expert Flooring Services. We may even be using the again in the near future.

Expert Flooring Services Response • Oct 03, 2018

Thank you kindly, we strive to be the best at what we do! We are not perfect but who is. We love what I do and appreciate you taking time out to submit this post. God is good and we love our customers!

Our carpet purchase/installation experience with Gilbert and Mari Martinez at Expert Flooring Services was outstanding from start to finish. Our first estimate was provided by a local big box store. They provided a measure (for $35) that was 225 square feet over my measure. I’m no professional in this area and I know there must be an allowance for waste but that was excessive and would have added additional unnecessary costs for our project. We found Expert Flooring on an internet search and made an office visit. Mari was extremely helpful answering our questions, helping us select a quality carpet and pad at a reasonable price and scheduling Gilbert to provide a (free) measure and estimate. Gilbert arrived on time, measured our carpet, and presented a diagram with his measurements. His measure was much closer to mine. Gilbert’s presentation on carpet characteristics, quality and performance was professional and indicative of his many years in the flooring business. Hiring Expert Flooring was a no brainer for us. The carpet was ordered and arrived in time to meet our scheduled installation date. The installers arrived a few minutes early and were friendly, hard –working professionals. The carpet looks and feels great and we are happy and very satisfied with our decision to go with Expert Flooring Services. Gilbert and Mari made a visit to our home during the installation. Their involvement throughout the entire process was impressive. If you have flooring needs, I recommend you obtain an estimate from Expert Flooring after your other estimates. You will be impressed with cost savings you can achieve doing business with this true “Mom and Pop” business. Thanks Gilbert and Mari. You ARE flooring experts!

Expert Flooring Services Response • May 30, 2018

Thank you so much for trusting us to do our best for you and your family. We are not perfect but we try our very best every time to treat our customers like we would like to be treated. It is always like good music to my ears when I see posts like this. We give all the glory and honor to God for making this business top notch, for with out him we have nothing. God bless you Mr. & Mrs C!

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Address: 542 S Walnut Ave, New Braunfels, Texas, United States, 78130-5862


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