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Express Financial Planning Reviews (3)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ?

05/31/ Response to Revdex.com complaint filed 05/24/by *** *** Background: 1. *** * *** *** are members of the *** *** *** *** *** 2. *** *** ***) is the
management company for ***3. *** uses a lockbox system with their bank (*** ***) to receive homeowner payments 4. On 05/01/*** *** called *** and reported that she had mailed two money orders to the Association lockbox the first week in March a. E*** in the amount of $b. Only one of the two money orders was cashed by *** *** c. *** *** provided copies of the two money orders I. *** immediately contacted *** *** to have them investigate the missing money order ii. Union reported that they could not locate the second money order 5. On 05/03/*** called *** *** to inform her that she should do a stop payment on the money order and reissue a $check to the Associationa. *** *** advised *** that the credit union that issued the money order required a $fee and a signature on an indemnification form I. *** advised her that we could not sign the form and invited them to the next *** Board of Directors meeting on 05/22/ 6. *** * *** *** attended the board meeting and explained their situationa. The *** Board would not sign the credit union indemnification form but would pay the $stop payment fee7. On 05/23/*** *** was informed of the *** decision. She contacted the credit union and they waived the indemnification form requirement Settlement: 1. *** will sign a $check at their next meeting 06/26/and send it to *** * *** *** 2. *** will waive any interest charges that may have accrued since March 3. *** * *** *** will sign up for the *** *** payment systema. The $along with the June assessment will be automatically withdrawn on 06/05/from the ***’s checking account4. *** called Mr*** on 05/25/and he confirmed this was the arrangement and that it would resolve the situation completely

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

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