Express Medical Transporters

Initial Business Response / [redacted] (1000, 5, 2016/02/16) */ Contact Name and Title: [redacted] Contact Phone: XXXXXXXXXX Contact Email: [redacted] @rideemt.com EMT is proud to serve our communityI was very dissapointed to hear we had let you and your mother down on the 19thPer our conversation, we have refunded the amount paid for this tripWe truly apologize for the inconvenience we caused you and your family and look forward to the opportunity to prove ourselves to you in the future Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/02/16) */ (The consumer indicated he/she ACCEPTED the response from the business.) The Vice President of Operations apologized and insisted on returning the entire cost of the trip vs the amount for the second helper so I have accepted his response