Exquisite Granite and Marble, Inc.

Initial Business Response /* (1000, 9, 2015/10/08) */
From: ***@exquisitegranitestudio.com (mailto:***@exquisitegranitestudio.com)
Sent: Wednesday, October 07, 9:AM
To: Revdex.com
Subject: Re: Revdex.com Complaint Case# *** (Ref#XX-XXXXXXXX-XXXXXXXX-X-XXX)
We are heading
over to customers home this morning to get this resolvedCustomer has informed me he would call you to get this complaint offThank you
Sent from Windows Mail
From: ***@exquisitegranitestudio.com
Sent: Thursday, October 08, 10:AM
To: Revdex.com
Subject: Re: Revdex.com Complaint Case# *** (Ref#XX-XXXXXXXX-XXXXXXXX-X-XXX)
Good morning,
I personally went over to customer's home yesterday and we came to an agreement on the island topCustomer is coming in early next week to view the exact layout of the island so there is no issues with what he wantsWe are going to get a sign off on the island before cutting itHe has informed me that he will take this complaint off Revdex.com and move forward with finishing the work
Thank you and have a wonderful day
Sent from Windows Mail
Initial Consumer Rebuttal /* (2000, 11, 2015/10/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 9, 2015/10/08) */
From: [redacted]@exquisitegranitestudio.com (mailto:[redacted]@exquisitegranitestudio.com)
Sent: Wednesday, October 07, 2015 9:30 AM
To: Revdex.com
Subject: Re: Revdex.com Complaint Case# [redacted] (Ref#XX-XXXXXXXX-XXXXXXXX-X-XXX)
We are heading...

over to customers home this morning to get this resolved. Customer has informed me he would call you to get this complaint off. Thank you
Sent from Windows Mail
From: [redacted]@exquisitegranitestudio.com
Sent: Thursday, October 08, 2015 10:10 AM
To: Revdex.com
Subject: Re: Revdex.com Complaint Case# [redacted] (Ref#XX-XXXXXXXX-XXXXXXXX-X-XXX)
Good morning,
I personally went over to customer's home yesterday and we came to an agreement on the island top. Customer is coming in early next week to view the exact layout of the island so there is no issues with what he wants. We are going to get a sign off on the island before cutting it. He has informed me that he will take this complaint off Revdex.com and move forward with finishing the work.
Thank you and have a wonderful day.
Sent from Windows Mail
Initial Consumer Rebuttal /* (2000, 11, 2015/10/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)