Exquisite Landscape

The $deposit has been returned to customerThe customer also kept the design we provided for them at no charge ($value) Again, deposit has been refunded and they kept our designThank you very much for your time and attentionThanks [redacted] , let me know if there is anything else I can provide

The $deposit has been returned to customerThe customer also kept the design we provided for them at no charge ($value) Again, deposit has been refunded and they kept our designThank you very much for your time and attention Thanks [redacted] , let me know if there is anything else I can provide

In response the attached complaint: Customer signed an agreement and we started the work on the propertyAfter signing the agreement and work having been started, the customer changed their mind and decided to go with another contractorThe $deposit refund only applies if we are still in the design process and there hasn't been a work agreement signed and the work has not been startedAll this being said and with the legal documentation to prove it, we are willing to provide $refund as a courtesy to this customerThank you for your time and attention to this matterExquisite Landscapes.Thanks again [redacted] , have a great week! [redacted] ***

Short story, we had a terrible experience, do not work with exquisite [redacted] and [redacted] will make a lot of promises they will not keep Long story we hired exquisite to landscape our backyard they told us they would not sub out the job and then halfway through the job I found out the main contractor was a sub Shouldn't be a problem so I was ok I made my 2nd to last payment which brought us to 90% and they immediately stopped taking my calls After a lot of harassing I finally talked to them and figured out the sub stopped working because of non-payment to him I should have written checks directly to him I will never make that mistake The job now is done and the sub is going to put a lein on my house....worst contractor I have ever worked with...My best advice is not trust exquisite [redacted] or ***, there word is not worth anything

Exquisite Landscapes salesman [redacted] showed up at our door and promised to provide a landscaping plan for a $deposit, he promised that the money will be refunded if we decide not to hire them for our landscaping jobWe ended up not selecting them for the job and requested a refund of our depositinitially their owner ***, who was working next door promised that a cheque will be sent to us shortly which never arrived, he finished the next door job and was nowhere to be found since thenThey stopped taking my calls and pretend to not even know me when I see them around in the neighborhood

Exquisite landscaping does quality workAlfie Jose Esqueda - owner is very hands on guy He has good vision to make the design very unique We are fortunate to choose Exquisite, our landscaping turned out awesome Alfie is easy person to work with and he is honest and can be trusted The payments are broken down many times and we feel very fair for both sides It is EXQUISITE Keep up !!!