Exquisite Painting

I contracted with Basement Waterproofing Nationwide, Inc. last April 6 for a basement waterproofing job at the cost of $5900.00. I had a hole in the front cinder block wall of my basement, which was allowing water to flow in and flooded my basement. After a few conversations with staff, my project was begun on April 15. Instead of running the discharge pipeline to the rear of the property as was mentioned in our discussions, the company ran a pipeline across my front lawn (which I share with my neighbor in the townhouse next door). The force of the water that was being pulled underground the lawn area has caused underground erosion (confirmed by various inspections by Horizon plumbers and a technician), and consequently my lawn has been soggy, pocketing, dying and sinking ever since. I've contacted and spoken with representatives from this company several times over the past 8 months, but they have refused to rectify the situation. I recently (January 13) spoke with a project manager at this company who "softly agreed" to send a crew back and dig up the offending pipeline, but still refused to backfill my lawn with soil, grade and reseed my lawn and restore it to its original state.