Extendcredit Inc Reviews (2)
Extendcredit Inc Rating
Description: Consumer Finance & Loan Companies, Credit Services
Address: 101 Columbia #150, Aliso Viejo, California, United States, 92656
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www.extendcredit.com
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ExtendCredit.com is a software company whose platform is used by merchants to manage payment plans.
sans-serif;"> Any transactions within a merchant’s account is initiated and managed by the merchant with funds being moved from the consumer's account to the merchant's account. We received a call from the merchant on Monday morning (3/30/15) requesting assistance with refunding the referenced payment. The consumer also reached out to us directly on Monday morning (3/30/15), inquiring about why the payment was taken. We worked directly with the merchant regarding the matter. The merchant informed ExtendCredit.com that they would overnight a refund to the consumer and would directly follow up with consumer. This resolution was reached within 2 hours of the initial call from the consumer.
Review: Extend credit, Inc wrongfully withdrew $94.56 from my checking account on 3/30/15. The funds were withdrawn absent any authorization to do so. I had initially applied for credit to purchase a bed, however the payments were three-times the quoted amount. Due to this, I stopped the transaction prior to signing any authorization. Despite this, they withdrew funds. I have contacted them by phone and spoke with [redacted]. They have been unresponsive to my request to have the money refunded in a timely manner.
Business
Response:
ExtendCredit.com is a software company whose platform is used by merchants to manage payment plans. Any transactions within a merchant’s account is initiated and managed by the merchant with funds being moved from the consumer's account to the merchant's account. We received a call from the merchant on Monday morning (3/30/15) requesting assistance with refunding the referenced payment. The consumer also reached out to us directly on Monday morning (3/30/15), inquiring about why the payment was taken. We worked directly with the merchant regarding the matter. The merchant informed ExtendCredit.com that they would overnight a refund to the consumer and would directly follow up with consumer. This resolution was reached within 2 hours of the initial call from the consumer.