Exteriors Elite Inc

Contract states roof and guttersContractor was paid in full 8/1/with a promise that the gutter contractor would be out there the following week. It is now March, and I still do not have my gutters and the phone numbers I called for the office to Exteriors Elite are disconnected
I spoke with one of their subcontractors and asked him to relay a message to the owner to call meI have not been contacted by the contractor

In response to Mr. and Mrs. [redacted] complaint, Exteriors Elite has made several attempts by phone and mail to contact the [redacted] and finish the work. They are aware of the need to remove the solar panels on their roof and have not set a time to have our company meet with solar city to make...

sure we have no liability issues. Further, we have not received their deductible pertaining to their insurance scope.For both legal and liability purposes Exteriors Elite cannot remove the solar panels.We have explained to the [redacted] our concerns and yet they feel we owe them money. We have the material purchased and are awaiting their response. We have further contacted their insurance company and made them aware of the situation. We need the [redacted] to contact our office as to when the solar panels will be removed so we can complete the work, until then there is nothing else we can do to complete the work

Initial Business Response /* (1000, 26, 2015/10/06) */
As to the complaint filed by [redacted], I [redacted] was not aware of the issues that Miss [redacted] had. I have severed my ties with [redacted] in March of 2015. Mr. [redacted] never informed me of any of...

the issues that Miss [redacted] has suffered. I would be willing to discuss with Miss [redacted] what I can do to finish her roof or have a different company complete the work. I am sorry that this happened to her and look forward to resolving the issue.