In regards to the complaint I have talked to my manager and asked what took placeMsH [redacted] purchased to bottled waters from us and went home with themLater returning to the store she said that we overcharged her for the waterWe have a scanning system that reads the UPC bar code that is unique to each individual item, we do however sell different sizes of all waters but each has a different UPC bar code on themHowever in trying to maintain a good business practice we asked her to bring back the items since she said that she hadn't opened them and we would review the sale in case some kind of mistake occurredMs H [redacted] has never returned with the bottles for us to examine and correct any overcharge that might have occurredMsH [redacted] has been back in the store but as of yet has never mentioned the incident again.I hope this clears up the incident and record goes back to good standing.Please feel free to contact me with any further questions.K [redacted] Ceo/owner Mission Market and Deli Inc
In regards to the complaint I have talked to my manager and asked what took placeMsH [redacted] purchased to bottled waters from us and went home with themLater returning to the store she said that we overcharged her for the waterWe have a scanning system that reads the UPC bar code that is unique to each individual item, we do however sell different sizes of all waters but each has a different UPC bar code on themHowever in trying to maintain a good business practice we asked her to bring back the items since she said that she hadn't opened them and we would review the sale in case some kind of mistake occurredMs H [redacted] has never returned with the bottles for us to examine and correct any overcharge that might have occurredMsH [redacted] has been back in the store but as of yet has never mentioned the incident again.I hope this clears up the incident and record goes back to good standing.Please feel free to contact me with any further questions.K [redacted] Ceo/owner Mission Market and Deli Inc