Extreme Auto Body & Customs Reviews (1)
Extreme Auto Body & Customs Rating
Address: 14880 S Broadway, Blythe, California, United States, 92225-9370
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Initial Business Response /* (1000, 17, 2015/09/25) */
***Document Attached***
I would like to respond to this complaint by stating that we did repaint the right & left fender on this honda for *** *** on X-at no cost to customerOur invoice stats no warranties applyWhen
*** picked up her vehicle on X-she signed and inspected vehicle, didnt stat any problemsTherfore I'm not sure why customer waited weeks to file a complaintWe strive on customer service being our #priorityAs far as desired settlement I don't believe vehicle needs to be repainted
Initial Consumer Rebuttal /* (3000, 19, 2015/10/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Your invoice states no warranitesWhen I picked up the car I asked *** if you paid out of pocket or went through an insurance claim if they warranty their work she said noI signed the invoice and leftDid not inspected the carExtreme said they strive on customer service being their # priority but it took from Decto July 2015, monthsThat's how you take care of your customersWhy inspected the car if I have no warranty
Final Business Response /* (4000, 21, 2015/10/06) */
We stand by our original responseThe work was first completed in We redid it for the customer in at no cost in order to satisfy herShe signed off on the work order agreeing that she was satisfied with the work and acknowledging that there is no warranty
Final Consumer Response /* (4200, 23, 2015/10/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
If the work was done professionally and correct I would not have to be dealing with thisNo where on the work order saying that I agree and was satisfied with the workLook at your work order because warranites is not a wordBoth repairs I have had done with Extreme the paint jobs is poorly done