Extreme Heating Air Reviews (%countItem)
Extreme Heating Air Rating
Address: 1760 BARNES MOUNTAIN RD., Mansfield, Georgia, United States, 30055
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Tech filled ac refrigerant to a unit with a loose valve cap all refrigerant leaked out had to purchase more refrig when the tech should check for leak
In May 2019 I AC would not cool I have a ext home warranty with *** they sent extreme heat and air , they said it was low on refrigerant so I paid for a 75 service fee to *** for the deductible and 250 in refrigerant since my contract only covers $10 a pound .5 months later my stop cooling so *** sent extreme heat and air back they said the evap coil was rusted and needed to be replaced and per my contract my out of pocket would be 1250.00 ,and out of that 1250.00 ...600 was for more refrigerant 410a . So talking to Jennifer I was questioning why the tech didn't check for leaks back 5 months ago ,she said I had to talk to Kristie and her answer was to call the owners which she gave me a number that had no voice mail .. so a few days later Kristie calls me to tell me the coil was to expensive so they were gonna changed the air handler and the out of pocket would go up just a little bit and proceeded to tell me 1850.00 was my out of pocket ... I chuckled a little bit that is 600.00 difference that's not a little bit . While still no ac in the most hottest days of the summer where a heat wave was in affect I had to live in those extreme conditions,I ask Kristie for a detailed invoice so that I could either get financing or pull from 401 k hardship withdrawal , she sent me a written out invoice not on letter head , I called her again and she said she could not provide me with a line by line detailed invoice that was btw extreme heat and air and ***...so I decided to use my home owners because 1850 I didn't have they sent 2 techs out and said my unit did not need that much repair they estimated around 600.00 my unit is only 7 years old ... so I called a company on my own didn't tell them of extreme heat and air findings nor the 2techs my insurance sent to see if his findings was the same the new company said I had a loose valve cap which they fixed and filled up with 410a refrigerant which costed me 580.00 dollars around the same as the other 2 techs had discovered and it was fixed in about 15 mins so I went through extreme heat conditions and with the money I had already given extreme heat and air and *** I could have bought a new unit for something as small as a valve cap
A refund on the 250.00 of refrigerant that leaked out from 5 months earlier
We are contractors under the warranty company when we run calls if systems are not over 3 pounds low they do not require us to do a replacement first time out something was repaired outside or replaced do believe it was something with the Schrader valve second time there was a wire fixed ,The last time out technician stated indoor evaporator coil needed to be replaced through the customers warranty company he was responsible for paying some out-of-pocket cost from my understanding the customer is stating he's had someone else to come out and fix or replace the same thing we done the first time