Extreme Lawns LLC Reviews (3)
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Extreme Lawns LLC Rating
Address: 4737 County Road 101 Ste 104, Minnetonka, Minnesota, United States, 55345-2634
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The three pillows (duplex standard) were ordered for my children's birthday.? I called on the first birthday and they sent travel pillows to me in March 2016.? The shipment invoice from [redacted] was dated March when the travel pillows were sent.? At one call or email they did not have the case that holds the millet and buckwheat in order ? to make the pillows.? At another time? they were out of millet.? They kept telling me they could send millet or some other pillow but I continued to say I wanted the duplex pillows that I ordered.? I then asked for a refund because it was obvious that they were not going to fill the order or stand by any of their promises.? I have not received a refund.? My credit card does not refund any money if order was over miles from my home.? I could not file with the credit card because only the unpaid balance could be disputed and there was no unpaid balance.? This is a scam and I am still out the money for the order.? They can issue a refund on my credit card to clear this problem.? I do have numerous e-mails that I sent to the company that will refute their response.? Again, thank you for your help and a resolution can? be reached by a full refund for the amount of my original order made to my credit card.?
*** placed her order with us and then changed it times by telephone? Her order consisted of Duplex Night Pillows (standard size)? Duplex means that each pillow has types of hulls in it? She called times to change the fillings back and forth? Finally, we offered to
send her the Duplexes along with an offer for another set of Night Pillows FREE should she have trouble with the fillings or regret her choice? *** seemed very unsure and went back and forth? Each time she called she did not seem to remember the last conversation we had had? She did, however, understand fully the offer of the free Night Pillows (valued at nearly $150)During the last conversation, one of ***’s children, a daughter, was present in the room and *** repeatedly interrupted our conversation to relay our information to her daughter (most notably the free offer of more pillows)? *** filed her complaint with you after we provided the *** tracking number of her shipment, on April ? We understand that her credit card company issued a credit of her order.?
The three pillows (duplex standard) were ordered for my children's birthday.? I called on the first birthday and they sent travel pillows to me in March 2016.? The shipment invoice from *** was dated March when the travel pillows were sent.? At one call or email they did not have the case that holds the millet and buckwheat in order ? to make the pillows.? At another time? they were out of millet.? They kept telling me they could send millet or some other pillow but I continued to say I wanted the duplex pillows that I ordered.? I then asked for a refund because it was obvious that they were not going to fill the order or stand by any of their promises.? I have not received a refund.? My credit card does not refund any money if order was over miles from my home.? I could not file with the credit card because only the unpaid balance could be disputed and there was no unpaid balance.? This is a scam and I am still out the money for the order.? They can issue a refund on my credit card to clear this problem.? I do have numerous e-mails that I sent to the company that will refute their response.? Again, thank you for your help and a resolution can? be reached by a full refund for the amount of my original order made to my credit card.?