extreme realty advance

At this time, I have been contacted directly by extreme realty advance regarding complaint ID [redacted] , however my complaint has NOT been resolved because:The owner of the company, Marcia C [redacted] , contacted me via whatsappShe made it quite clear that she have no intentions of paying me I've attached our conversationI've also enclosed it into this emailIn addition, I've attached the contract she signed, when I was hired to conduct the services, in August of [redacted] [redacted] [redacted] [redacted] *** [redacted] [redacted] [redacted] Sincerely, [redacted] ***

We maintain that our office staff consistently displayed a professional, courteous demeanor toward *** ***, and provided her with the highest quality customer service, despite the complaint she
has lodged against us*** ***'s statement that an unlicensed agent accompanied her while she was shown an apartment is completely false, as the unlicensed staff member was a trainee who was at the same time accompanied by a licensed agent*** *** also falsely believes that our office did not expedite her rental application to the Landlord/*** of the building for which she was applying, which is also completely untrue, as our agent submitted her application by fax within hours of *** ***'s leaving a depositThe Landlord/*** did not grant our office an exclusive right to rent the unit, and instead considered applications from multiple prospective tenants as well as multiple brokersThe Landlord/***'s decision to consider other applications and accept a more qualified tenant was beyond our controlDue to *** ***'s disappointment at her application being rejected by the Landlord/***, *** *** decided to maliciously file this complaint against our company, in spite of our efforts to locate a different rental for her in another propertyThe initial $application fee was paid directly to the Landlord/***, as the Landlord/*** does not permit prospective tenants to supply their own credit reportsAlthough *** *** signed a retainer agreement, under which she agreed to pay our office a minimum of $for services rendered, we retained only $of *** ***'s deposit, which we believe is far less than the amount of compensation earned by our office due to the great deal of time, paperwork and effort we invested in this client

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Good Afternoon,
I am shocked by the poor choice of adjectives used in the email by Marcia C***I was hired by Marcia C*** from Extreme RealtyIn fact, I was referred to her by a previous colleagueMarcia called me to coordinate the eventShe had no idea of how an event should be run and the work it entailsI completed everything as stipulated in the contract between Marcia C*** and myselfI coordinated airlines, contracts, hotels, and moreI even created a transportation pick up and the running order for the showI can submit documentation for allEverything was done via email and phone communicationI can also provide character witnesses and numbers for the entertainers for you to reach out toI did everything that I stated that I would have done in the beginningMarcia C*** made up her mind months leading into the show to cut my payShe hired a young lady who lied to her about how an event should be runThe lady had no previous experienceMsC*** choose to listen to the young lady's advice instead of mineAs she was local and I wasn'tPlus she had a feisty personality that perhaps scared MsC***This young lady ruined the showI communicated with the Travel AgentI sent her all of the informationI found the travel agent
I communicated with the hotelIt was referred to me by one of the performersMsC*** even received a discountI created the running order, I created the travel itinerary, I created the transportation pick up list, I communicated with all parties verbally and in writingI created the budget for the show, I spoke with the vendors, I have lists and lists of items that I can youI don't understand the lies being told by MsC***
I've coordinated over eventsI've never endured the headaches that I endured with this show and MsC***All of my other show were a successSocial Media promotions was not a paid duty in the contractThat was an added value, as stated in the contract she signed. It's funny that she failed to mention all of the other services I performed that wasn't on the contractYet, she's making up accusation.
I've attached some of the paperwork I sent to the artists, MsC*** and her teamTravel Itinerary
Room list
Transportation pick up list
Running OrderI have many more lists that I can sendThank you,
***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

At this time, I have been contacted...

directly by extreme realty advance regarding complaint ID [redacted], however my complaint has NOT been resolved because:The owner of the company, Marcia C[redacted], contacted me via whatsapp. She made it quite clear that she have no intentions of paying me. 
I've attached our conversation. I've also enclosed it into this email. In addition, I've attached the contract she signed, when I was hired to conduct the services, in August of 2015.
[redacted]
[redacted]  [redacted]  [redacted]  [redacted]
[redacted]
[redacted]  [redacted]  [redacted]
Sincerely,
[redacted]

Good evening [redacted],   Please be advised of the following with regard to Complaint # [redacted], which [redacted] has lodged against my company, Extreme Realty Advance.   I engaged the services of [redacted] to assist me at coordinating an event to be held on December *, 2015, which was to feature performances by several local musicians. Although the event was to be held in New York, [redacted] is located in Florida and assured me she could coordinate and schedule all parts of the event remotely without ever visiting the venue. [redacted]'s management of the event was completely unsatisfactory and incompetent, which resulted in the entire show being a complete financial failure. [redacted] did not coordinate flights/travel properly for the musicians, or book the correct times and dates for hotel accommodations. Several of the performers did not arrive on time to the venue. None of the social media promotional materials [redacted] agreed to were ever published online. I consider [redacted]'s performance and work ethics to be entirely substandard. We engaged her services to generate income for our company, and instead we realized a complete loss.   I am also disturbed and appalled that [redacted] has lodged this complaint against my real estate brokerage business, which has absolutely nothing to do with the event I engaged her services for. The name of the entity by whom she was engaged was DVM Second Chance LLC, not Extreme Realty Advance.   Thank you, Marcia C[redacted]

Review: This company (Extreme Realty Advance) is very unprofessional. I went into their office for assistance to find an apartment, I paid them $50 for a service and credit check fee. The company did not check my credit because I gave them a copy of my credit report from my very own [redacted] account. They also had an unlicensed person (acting as an agent) showing me two apartments which I fell in love with one. Went back to the office and ready to start the leasing process, she called the superintendent to find out who to contact for leasing (she didn't even know) the company then asked me to make a deposit of first months rent, which is $1075, to secure the apartment (that they have ownership of). Then she submitted my application to the leasing office late, which the apartment got rented and she didn't even bother to contact the management office to find out, I did found out and told her. Then I requested my deposit back and the [redacted] "[redacted]) is only willing to give me $900 back. She's claiming that I'm backing out and I should pay them $150 for their service and time. which they are taking a total of $175. Not to mention the [redacted] is never available to speak to me, her husband didn't know how to handle the situation and kept telling me to wait for his wife.Desired Settlement: I would like a total of $1125. because the company had an unlicensed and unknowledgeable person working with me. They waited to submit my application which got rented because of their lack of professionalism and lack of urgency. The [redacted] Never showed up when I requested to speak to her.

Business

Response:

We maintain that our office staff consistently displayed a professional, courteous demeanor toward [redacted], and provided her with the highest quality customer service, despite the complaint she has lodged against us. [redacted]'s statement that an unlicensed agent accompanied her while she was shown an apartment is completely false, as the unlicensed staff member was a trainee who was at the same time accompanied by a licensed agent. [redacted] also falsely believes that our office did not expedite her rental application to the Landlord/[redacted] of the building for which she was applying, which is also completely untrue, as our agent submitted her application by fax within 24 hours of [redacted]'s leaving a deposit. The Landlord/[redacted] did not grant our office an exclusive right to rent the unit, and instead considered applications from multiple prospective tenants as well as multiple brokers. The Landlord/[redacted]'s decision to consider other applications and accept a more qualified tenant was beyond our control. Due to [redacted]'s disappointment at her application being rejected by the Landlord/[redacted], [redacted] decided to maliciously file this complaint against our company, in spite of our efforts to locate a different rental for her in another property. The initial $50.00 application fee was paid directly to the Landlord/[redacted], as the Landlord/[redacted] does not permit prospective tenants to supply their own credit reports. Although [redacted] signed a retainer agreement, under which she agreed to pay our office a minimum of $150.00 for services rendered, we retained only $75.00 of [redacted]'s deposit, which we believe is far less than the amount of compensation earned by our office due to the great deal of time, paperwork and effort we invested in this client.